Fee for late or no return: Up to $150 per device. Cox doesn't "require" a contract, but if you want the lowest introductory rate on your internet plan, you may need to sign a one-year deal. If we ask you to go to FedEx or UPS It's fast and easy-no packing necessary. So when you call to cancel, it'll give you the rundown on how to return your internet devices and what potential fees may come if you fail to do so. All names, logos, images and service marks are property of their respective owners. Types Of Christmas Trees And Their Advantages. Visit Viasat's returning leased equipment, fees and instructions page for more information. For more internet tips and tricks, explore how you can find free Wi-Fi anywhere in the world and 10 ways you can prevent your home internet network from being hacked. This step-by-step guide will explain how to cancel your home internet service. 2023 RCN Telecom Services, LLC.WaveDivision Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc. All Rights Reserved. Cox has the highest potential ETF of nearly any non-satellite provider, but that's only if you have a promotional rate plus some other special offer (which Cox rarely runs) and then cancel immediately after the first 30 days. An unused modem device can be returned within 14 days after purchase. As such, there are no early termination fees. Equipment returns including Apple TV . If you set up your Optimum ID with an alternate email address or phone number, Optimum will send you a temporary password. This page didnt help me choose a product or service. You'll be prompted to enter your information on the "Ship From" page and the name, address and other information for your recipient. By checking this box, I agree to receive marketing materials from Astound Broadband. 4. Actually, that's not true. Fixed Wireless Internet: Take to a location that accepts, U-verse TV or AT&T Internet: Take it to an. Once you have obtained your label, use a box with appropriate packing material that will secure and hold the equipment including all cords and remotes. For more information, visit Astound's equipment return policy page. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. Don't worry, a real human being is ready to get you connected as quickly as possible. Forgot your Optimum ID? After about 60 seconds, plug your modem in. Solar noon: 12:59PM. Plan for your cancellation. Thank you FairShake for representing the little people screwed over by corporations. Most providers will make you call in to attempt to keep you as a customer. Many FedEx locations can help you create a return label in-store. Therefore, if you are using the leased gadget, it is always better to ship the equipment again to avoid future complications. Be sure to ask the customer service representative for those details when canceling over the phone, or just bring your equipment with you when you cancel in person. To be eligible for a return, the authentic receipt or copy of the order affirmation email provided, and the device should be unopened and in the identical condition that you acquired it. i will do my best to get my order number from it: GSUNC002Y000U19 my parcel number is: BG2207071387585 My purchase date is: 07 . To avoid a fee, return your undamaged equipment within 21 days of the service change or disconnect date. Any unopened Altice Amplify can be returned within 14 days of the date of purchase to a Suddenlink store with its covered accessories, packaging, and unique receipt. Use the Optimum store locator to find the nearest Optimum store. While returning Centurylink equipment, return the faulty equipment as soon as possible and ensure that it is undamaged. If you need to return your Suddenlink equipment, all you need to do is follow three simple steps. Customer service number: 800-234-3993 Hours: Monday to Friday, 8 a.m. to 9 p.m.; Saturday, 9 a.m. to 6 p.m. Distance: 1.61 mi. To troubleshoot common Optimum internet, TV and phone issues, go to the Optimum support page. Fee for late or no return: Up to $300. Customer service number: 888-327-8454 Hours: Seven days a week, 9 a.m. to 10 p.m. We regularly update the site in an effort to keep this information up-to-date and accurate at all times. Equipment return: By mail or in person at a store location. . Customer service number: 800-347-1991 Hours: Monday to Friday, 7 a.m to 8 p.m. Allconnect is an independent, advertising-supported publisher and comparison service. Whether you prefer to pay your bill by phone, online or in person, we have the contact info for you. Other return concerns. Any unopened Apple TV device can be returned within 14 days of the date of purchase to a Suddenlink store. Judging by the cancel service page, canceling with Frontier may be a bit more difficult than with other providers. Once your cancellation is complete, you will receive a confirmation email with information on whether you have any equipment that needs to be returned and how to return it. Having extra pictures can go a long way toward helping you verify the condition in which all of the equipment was so that the company can try to come back and say that you damaged it and then charge you a damage fee. Customer service number: 800-427-8686 Hours: 24 hours a day, seven days a week Early termination fee: None. OK, you're set on canceling with your provider. After 14 days, devices are no longer eligible for return or refund. Suddenlink's parent company Altice USA announced on May 25, 2017, that some of Viacom's channels would return to Suddenlink as part of a wider agreement between Viacom and Altice USA. Phone call from Suddenlink said I need a label to return equipment. For more, check out our tips for how to speed up your Wi-Fiand the best location to put your router for faster internet. If you print the prepaid shipping label and send off your equipment, but it gets lost in the mail, you will also be charged the full amount for each item that is missing. It becomes your responsibility as per the contract terms to lease again or return them their receivers. Also check out the Optimum website for the latest promotional deals available for you to take advantage of. How To Return Your Suddenlink Equipment Heres the detailed steps how to return Suddenlink equipment in your possession for full cancellation of your Suddenlink service, follow the steps below; Get your shipment ready First, you need to properly disconnect all the equipment in your possession such as power cords, remote controls etc. Enter a FedEx tracking or door tag number below. 81.169.139.153 With Hold at FedEx Location, customers can pick up shipments that have been redirected or rerouted. All fields are required unless indicated as optional. Most TVs allow you to program your Optimum TV remote using the following steps. If you haven't installed the service, you can cancel online via your Google Fiber account. It looks like Astound Broadband service may be available at your address. Find another location. So we created a free concierge service you can call at the phone number below. Equipment return: By mail within 60 days, recently updated from 30 days. In case you have deposited the package to an authorized FedEx store, you can guarantee since FedEx notifies the company of the progress of the cargo. Equipment return: By mail only, UPS or FedEx within 21 days. You'll find those details, along with contact information for many providers, below. Google Fiber does not require a contract and there are no fees for canceling your service. I need to return the equipment to suddenlink and need to, I need the Suddenlink modem return address or label. Astound Broadband is on the way to your neighborhood! The cost for your bogus equipment return fees from Suddenlink is based entirely on what service you have. Best of the Best. The exact amount of your ETF will depend on the number of remaining months in your contract. The fee for a modem, for example, is $100, and the fee for a router is $80. The action you just performed triggered the security solution. Start your claim today. I was having problems with the company for months. Fee for late or no return: Call customer service for details. Consequently, the fee for not returning equipment may also vary, but make no mistake, EarthLink will charge a fee if you don't return it on time. If you need to cancel, make changes, or ask any questions, call one of our real, human, award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. I then go to a Suddenlink chat room and request equipment return shipping labels. When you cancel your service with the company, make sure you ship back the machine immediately. If you do not return equipment in a timely manner, charges may result to cover the cost associated with replacing the unreturned equipment. Read on for more information about how Suddenlink customer service compares to other TV and internet providers, plus answers to your tech questions and how to pay your Suddenlink bill. No problem. It is straightforward, and I hope that this systematic information has answered all your inquiries in one place related to how to return Suddenlink equipment. Xfinity is different from most providers in that service may come with a contract in some locations to qualify for the lowest introductory pricing, whereas other locations will require no contract at all. Verify remote by pressing the POWER button. Well, it's your lucky day. By clicking "Accept" you consent to the use of these cookies. Visit the Optimum support page to find the answers to your questions. Day length: 8h 37m. Even if you send all of the right equipment back and you do so within the given time frame, Suddenlink might still lose your equipment and then try to charge you fees because of it. You can customize your shipment to your needs with value-added options from FedEx. AT&T makes it pretty easy to return your equipment. Customer service number: 833-267-6094 Hours: 24 hours a day, seven days a week Early termination fee: None. The fine print also states that you must return each piece of equipment in roughly the same condition it was received, and if you dont you will be charged the full amount as a damaged equipment fee. Eventually, the provider will have to accept your cancellation request. Web SuddenLink: how do I print out a free return label for equipment How to print a label to return modem to Suddenlink I need a return label for Suddenlink , A return merchandise authorization ( RMA ), return authorization ( RA) or return goods authorization ( RGA) is a part of the process of returning a product to receive a refund, replacement, or repair during the product's warranty period. The customer service representative will assuredly inform you of what to do with your modem/router when you cancel, but if not, be sure to ask. Delay in the shipment of the device can attract more bills. As for potentially switching providers, you'll want to explore all ISPs and plans available at your address. Here's Why, Uncover the Annoying Fees Hiding In Your Home Internet Bill, How to Get Wi-Fi on a Plane: Which Airlines Offer It Free, and Which Will Charge You, Do Not Sell or Share My Personal Information. Woman picking up a hold for pickup package at FedEx, FedEx packing materials for your FedEx Express packages, Get directions to FedEx Ship Center at 1717 Sidney Baker Kerrville, TX. The fee for a modem, for example, is $100, and the fee for a router is $80. They got more done in a few weeks than I did in over two years. Pricing per month plus taxes for length of contract. If that's all you need to know, jump down to the provider section for contact information and other details about canceling with your specific provider. Internet: Take to a location that accepts, U-verse TV or at & makes... { { CommonFooterCtrl.fullYear } } CSC Holdings, LLCGrande Communications Networks, LLC.enTouch,... Within 60 suddenlink return equipment fedex, devices are no fees for canceling your service enter a FedEx tracking or door number... Follow three simple steps Suddenlink said I need a label to return the faulty as... 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