Enjoy the movies app you've been looking for, and book your movie . IF YOU ARE A CALIFORNIA RESIDENT, PLEASE NOTE THAT CALIFORNIA BUYERS REMORSE LAWS AND RELATED COOLING OFF PERIODS DO NOT APPLY TO YOUR SUBSCRIPTION PURCHASE. Please contact Customer Relations and well help you figure it out. Call us via TTY toll free at 1-800-676-3777 TTY hours are from 6:00 a.m. - 11:00 p.m CT. Monday thru Friday Short Codes Check Movie Club Credit Balance. What actions has Regal taken in regards to the coronavirus? Children under 3 are free except in reserved seating and recliner locations. Can I obtain a physical Subscription Pass? The photo must be a head and shoulders portrait photograph (similar to a drivers license or other photo ID) that clearly reflects your current appearance. Yes! Using the Regal Cinemas mobile application, available on both iOS and Android (the App), you can sign up for a membership (Subscription), pay a Subscription fee (monthly or pre-paid your choice), and use your digital Subscription pass located in the App (Subscription Pass) to watch as many movies as you want at any participating Regal theatre. Media Inquiries: Email us at pr@cinemark.com. No. Your dispute must contain the following information: Provider's name. The phone then rang for quite some time before there was another recording which explained that all representatives were assisting other patrons. Cancellation by Regal under Sections D.2(c), D.2(f) or F.2(b) will be effective immediately and you will be billed for and responsible for paying Fees: (i) if such cancellation occurs during the three-month or one-year (as applicable) initial term of your Subscription, for the remainder of such term (and monthly Subscription Fees for the remainder of such term will be billed after such cancellation as a one-time charge); and (ii) if such cancellation occurs after the three-month or one-year (as applicable) initial term of your Subscription, (A) if you have a Pre-Paid Subscription Plan, until at least the first day of the month following the month in which the cancellation occurs (provided that Regal shall be entitled to retain prepaid Subscription Fees to the extent necessary to cover any damages or losses suffered by Regal (as determined by Regal) in connection with such cancellation), and (B) if you have the Monthly Subscription Plan, until the end of the monthly Subscription period following the monthly Subscription period during which such cancellation occurs. Your Subscription Pass is digital only and located in the App. Please have your card number or social security number ready when calling. What criteria do they use? Note: Admission policies may vary by location due to state or local ordinances. When you get to the theatre, you can walk directly up to the ticket attendant (i.e. Understanding the whole business. Regal's owner Cineworld is highly leveraged, having reported a loss of $1.6 billion since April 1, and has claimed " no certainty " about its future. You must first cancel your Subscription and then cancel your Crown Club Account. Hi, I went to the movies today and there was eleven previews before the movie, I mean really? Regal Automotive Group is a Multi- Franchise Dealership, with a fast paced, fun working environment. The Crown Club Rules govern your Crown Club Account. When making a Reservation, you may simultaneously (i) reserve one admission ticket for each of up to five other Subscribers (subject to the terms and conditions of their respective Subscription plans) that you have added as Friends (under Manage Friends and Family, which is under Subscription Details in the App) for the same showtime (each, a Friends and Family Reservation, and collectively with Personal Reservations, Reservations), and (ii) purchase admission tickets for other non-Subscribers for the same showtime at Regals standard prices (including Charges, if applicable). If I have three reservations booked in the App, can I still go to the movies and use my Subscription Pass? Members may be entitled to rewards, bonus credits, access to special events, discounts, special offers, promotionsand other benefits. The rating board uses the criteria you as a parent use when deciding what is suitable viewing for your child. You can watch as many movies as you wish, as many times as you wish, but your Subscription Pass may not have more than one active ticket ofthe same movie in the same format (e.g., 2D, 3D, RPX, IMAX, ScreenX, 4DX and VIP). However, our admission policies may be modified periodically as necessary to ensure, to the extent possible, the safety of our guests. Ushers may conduct additional photo I.D. Read movie reviews and watch trailers for movies out now before buying your mobile tickets in the. 2023 , To the extent set forth in Section G.5, the. Your Crown Club digital card is now the same thing as your Subscription Pass. No. Company Contact Us Should you have any questions about Regal Bank and our products and services, please contact us at info@regalbanknj.com or 973-716-0600. customerservice@regalbanknj.com To report a lost or stolen debit card, please contact 1-. I then received a message that asked me to hold while my call was transferred. Can I use the credit claim code printed on my receipt to retroactively apply an admission ticket not obtained with my Subscription Pass to my Subscription? Only your Subscription Pass will appear in the App. I was so furious that they had so many I was shaking and could hardly enjoy the movie. Likewise, you may make Friends and Family Reservations at a Participating Theatre not covered by the applicable Subscribers respective Subscription plans, but you must pay the applicable Restricted Theatre Surcharges. The Regal Unlimited Subscription Program (Subscription Program) is a membership tier of Regals customer loyalty program, the Regal Crown Club (Crown Club). Next step is email. Please visit our Health & Safety Action In Regards to the Coronavirus page. P. O. For questions about gift cards check out or Gift Card FAQ. BCBSTX creates and publishes the Machine-Readable Files on behalf of Cinemark. No. We will notify you at least 30 days prior to the effective date of any adverse material changes to these Subscription Rules. The following terms and conditions (collectively, the Additional T&Cs) are hereby incorporated into these Subscription Rules by this reference: Please review the Additional T&Cs carefully and from time to time, as (1) they may change and (2) they are legally binding and govern the relationship between members (you, your, or Subscriber) and Regal with respect to the Subscription Program and your Subscription. Regal Cinemas has an average consumer rating of 1 stars from 134 reviews. Discover which options are the fastest to get your customer service issues resolved.. Regal may cancel your Subscription for convenience at any time by notice to you. Force Majeure. What I got was an automated system which asked me to select a specific number to reach the Customer Relations Dept. No human ever answers the phone and calls are not returned. Pay the Subscription Fee up front for either a three-month Subscription or a one-year Subscription (each, a Pre-Paid Subscription Plan). ["local.dmi.wds.io", "disneymovierewards.com", "disneymovieinsiders.com", "www.disneymovieinsiders.com"] Funds will be returned to the same payment card or gift card used to make the booking and Crown Club movie ticket rewards loaded to your Crown Club card will be restored to your Crown Club account, but please note that (i) convenience fees for tickets booked online via Regals mobile apps or websites will not be refunded, and (ii) redeemed Crown Club credits cannot be refunded or restored by Regal or re-used by you. A Reservation may be cancelled in accordance with. Special movie event showtimes (such as marathons, double features and fan events) may in Regals sole discretion be excluded from the Subscription Program or included (and may be subject to surcharges). What is the purpose of the rating system? Can I enroll in person at a Regal theatre? Your Subscription and Subscription Pass may be used to make Personal Reservations and obtain admission tickets for use at a Participating Theatre not covered by your Subscription plan (see Section B.1(a) for details), but you must pay the applicable Restricted Theatre Surcharge. However, you must have an active Crown Club account in order to use your Subscription (e.g., obtain admission tickets) after enrollment. Subscription Program benefits may not be used in conjunction with any other promotion or discount offered by Regal. The website did not show the card number in the records. Will I still be awarded credits for my purchase? on our Crown Club FAQ page for more information. was resolved on Aug 02, 2014. Up to five (5) Regal Unlimited subscribers can be added to your list. The Regal Crown Club rules can be found here. Convenience Fees apply to all Reservations. You can also use your Subscription Pass to obtain tickets at the box office or an in-theatre kiosk for two or more showtimes of the same movie in the same format on the same day. For tickets purchased through other ticketing agencies, guests must contact the agency directly before the scheduled movie showtime to request a refund, and refunds are subject to the refund policies of those agencies. checks for MPAA guideline adherence at the doormans post and theatre checks. Contact Us Customer Support and Information Live Support & Info General Support: 1-800-774-6237 Monday - Friday: 6:00am - 7:00pm PTSaturday & Sunday: 8:00am - 5:00pm PT Bookings and general support Australia: 132488or 1300 551 853 General Support: 0344 338 8663 Monday - Friday: 8:00am - 8:00pm Saturday: 9:00am - 5:00pm Sunday: 10:00am - 4:00pm I missed my Subscription payment. Is there a minimum Subscription term length? When purchasing tickets for a 3-D film, please confirm with the box office cashier that the ticket you purchased is in fact for the 3-D presentation. Please note that upgrading your Subscription during your three-month or one-year (as applicable) initial term may result in (i) cancellation of your current Subscription (including all pending reservations) and (ii) commencement of a new three-month or one-year (as applicable), non-cancelable initial term beginning on the date the upgrade is effective. Cancellation of your Subscription will not result in automatic cancellation of your Crown Club Account. Subscriptions and Subscription Passes are not transferable and are linked to your mobile devices ID. Can I upgrade my Subscription plan to a more expensive plan? If any attempt by Regal to charge Fees to the Payment Method on or after the due date is rejected or otherwise unsuccessful (including due to inaccurate or outdated Payment Method information), Regal may, with notification to you, suspend your Subscription and Subscription Pass (and you will be unable to use existing Reservations or obtain new Reservations, admission tickets or Other Benefits) until such Fees are paid via the App (see Section G.7(a)). Please note that when this occurs, the tickets will be on your device, along with any credits earned during the transactions, and you will be charged all taxes, online convenience fees and surcharges applicable to each reservation you made. Movie reviews and watch trailers for movies out now before buying your mobile devices ID adherence at the doormans and! And then cancel your Crown Club digital card is now the same thing as your Pass... 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