Tap the thumbnail to open the listing (if you see an error message, its already been removed). Thank you for all of this helpful information. More isnt necessarily better. Write a complaint letter: we have advice to help you do that and a sample letter. At least I can email other platforms here only option a b c. If none of the options about your situation, you are out of luck. (Ill update this section if/when they become available). The consent submitted will only be used for data processing originating from this website. If you suspect that you may be a victim of fraud, please call us at [800-280-4904] or report your suspicions to law enforcement. It was gross. Mercari needs investigated. Tap "I've received my item" and select your Rating 3. Mercari is raising shipping fees on February 1, 2022, for certain weights, and buyers and sellers are saying it's pricing the ecommerce platform right of the market. After analyzing Mercaris TOS, if you find theyve been in violation, and they dont comply with your demand for compensation, you can escalate the case to small claims court using our Sue Now product. How Many Protons Does Beryllium-11 Contain? Tip for consumers:Buy at your own risk! NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information. Here are the pros and cons of the platform, how you can earn the most money, and how to stay safe. How convenient! I attempted to make a purchase from Mercari.com. Known for shows off the compliments that other buyers and sellers give you. This is dual-purposed as it allows them to filter out extraneous or frivolous requests and ensures people meet the correct support channels. You can negotiate on the message as well. young teen torrent. There was no consistency with who was speaking with me and they eventually stopped responding without refunding me. What does setting interrogation succeeded mean? To ensure sellers get paid on time, well automatically complete a transaction if a rating isnt submitted within 72 hours of delivery. I'll be out 164$ and stuck with something damaged and worthless. . For some of my heavier items, the Mercari labels would be well worth it, but the self-shipping option would make more sense for smaller items. Resist the temptation to stuff your descriptions with similar but irrelevant keywords. Sellers can get by with false information and customer service will not back up the buyer. There is no code entry necessary. Next, you have to click on "I've received my item". Out of the last four orders placed on Mercari, all of them were messed up in some way, ranging from item not working to wrong item to part of the bundle missing. Item was accurately described in the listing. It's to your advantage. Very bad customer service and bad business practices. Mercari does not automatically cancel your item. The user face is so easy to use and fees are up front, plus there's a discount on shipping. I thought Mercari would do it automatically, nope. they suspended my account and don't want to transfer my funds ? kingkmke21 4 mo. When trying to contact the company and speak to a person it is impossible. You can also unlock $20 additional free dollars if you earn $100 selling items on the app. Reddit and its partners use cookies and similar technologies to provide you with a better experience. My first, and only experience, as well as it being my last, was pathetic. Mercari stole shipping money from me. I'm Ben. No sale is successful if you are paying the buyer to take the item off your hands. Look at Profile Verification. Still didn't mark as shipped or provide tracking. Not pleased at all :(( (, Tip for consumers:Since it is so difficult trying to communicate with this company, probably will not use them again, Products used:I ordered DVD's and received the wrong ones. No refund provided for clearly broken purchase. Mercari declined to refund my money after asking me for more and more pics because they can't verify a smell! No refund. You must be logged in to reply to this topic. Does Mercari require tracking? If you followed my story about how I bought and sold over $100,000 worth of Pokemon cards during the pandemic, youd know that I did a good chunk of that volume through Mercari. Rude, rude, rude. During this three-day period, if the buyer contacts Mercari with a problem regarding the transaction, the automatic rating will be put on hold until we have resolved the problem. I just wanted my item covered, and they wouldn't even do that! I ordered a set of DVD's and was sent the wrong DVD's. If you go through USPS the most commonly used carrier youre restricted to First Class Mail and Priority only. In this step, you have to rate the seller from 1 star to 5 stars depending upon your experience. Great photos increase the odds of a product selling by 5% or more. Dont rate the seller. They did not attempt to resolve it at all. Save your time and money and shop Amazon or anywhere but here. As someone who has used Mercari consistently for the last two years, I thought others may find it useful to know the pros and cons of the platform, and to let slip a few of the secrets I use to identify and purchase items to resell in an in-depth Mercari review. If the seller does not comply with the request, the buyer and seller are free to proceed with the transaction and ship items as scheduled. I think my photos were very clear. I only ask because I do not rate buyers right away. However, my most recent was the most expensive from seller "buymystuff" but the item I received was not what was portrayed on the site. Press question mark to learn the rest of the keyboard shortcuts. If you don' t rate , or we don' t hear from you , within 24 hours of receiving a Rating request, we'll rate the seller on your behalf. There are no current coupon codes available at the time of writing. Some items sell in minutes, some take a bit longer. Fraudulent transactions may result in the loss of your money with no recourse. Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items. Don't ever shop with them if you want customer service. Processing of Payments: Mercari charges sellers a market competitive rate of 2.9% plus $0.30 for each payment received from the buyer. If you dont make a statement regarding shipping time, you must ship within 30 daysthus, the 30-Day Rule. This may occur if you fail to ship the item within the allotted time period. . This way the cancellation is on the buyer, and not on them.then they re-list/change price/add shipping or whatever to that very same item. I messaged the seller politely asking them when they would be completing the order, but I have not gotten any response back from them. Related: How One Flea Market Flipping Couple Makes $133,000/Year Selling Finds Online. Launched in 2013, Mercari is a legit business with 2020 revenue of $636.8 million. Ive had a very good experience with all of the sellers, except one of them. Privacy Policy. None of my items are junk, knock-offs, etc. Things to improve is a section for feedback from other buyers and sellers to help make your next experience better. Who is responsible if my package is stolen? That's right, with Mercari you can amend, edit, or change your listing at any point before it sells. Music That Moves Without A Strong Sense Of Beat? I had to request. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. This psychological tool is crazy effective at boosting sales. If a retailer is unable to deliver a package when promised, it is their responsibility to give the customer a full refund. Seller claimed she would send it. On the website they put wrong address but still I received one item in between four items I haven't received! Have u addressed any problems listed? Be careful and dont ship expensive items using this platform. Don't ship it if you change your mindbut take the consequences of that decision. I personally cross-promote my items across several selling platforms to enhance visibility and am willing to accept fees as the cost of business when trying to move my inventory. Ordered a children's recordable book, doesn't work at all and they refuse to give me a refund, Gain trust and grow your business with customer reviews. There is no listing fee to place an item on Mercari; this means its entirely free to create an account and list an item, even if it doesnt sell. Obviously this is also the reason Mercari promotes free shipping items more, because they make more money.Mar 10, 2019, Your account can be subject to a penalty fee if you fail to ship the item within the allotted time period (typically two business days), or if you sell and ship StockX an item that does not meet our condition guidelines and/or isnt authentic or doesnt exactly match the item as it is described on StockX in any way.Apr 1, 2022, E-commerce company Mercari Inc. on Nov. 15 launched its anonymous shipping service in the U.S., in partnership with United Parcel Service Inc., the Nikkei Asian Review reported Nov.Nov 16, 2018. I'll message him if he doesn't ship by tomorrow.this will make it almost 2 weeks just trying to buy one item. Item will be fake or damaged! Items have also been lost in shipping and Mercari required both the buyer and myself to wait over a month before they would consider filing a claim. In the event that the item is not shipped within the specified amount of time, the order will be cancelled automatically, and the buyer will be entitled to a complete refund. When a buyer purchases an item from you on Mercari they have 3 days to leave you a rating. Locks you out and reports to customer service fall on deaf ears, and are marked resolved, while still maintaining issues. I purchased Roden & Fields and received this. The exception is that if a package is actually lost prior to being marked delivered.Nov 15, 2019. It limits your shipping options and rips the buyer off. I have done multiple sales on Mercari. Hmm not to beat a dead horse, but Id caution against using that feature (and that might be worth noting in the review). You're much better off selling things yourself than using this horrible awful app. We're happy to help. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Received without the power cord. Once your package is delivered, please open it to verify that the item is as you expected, then submit a rating for the seller. Mercari CS has been surprisingly quick about doing this.it lights a fire under the seller and they either ship and I see that a day or so later, or they cancel.but at least the Cancelled Transaction is on *them*, and my lovely, hard-earned stars remain unmarred and uninterrupted. Is there a way to rate them even though they havent rated me? They approved return for no reason after "reviewing " it for 15 minutes. NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information. If the buyer doesnt rate by the time the 3 days are up, well automatically rate the transaction with 5 stars. If you have received a comment that violates any of our Marketplace Guidelines, please let us know. Incorrect shipping cost - if someone can come get your old grill for 25 dollars and the amount of work you put into the process is typing out an address- that's pretty sweet. Contact us in the app instead. When trying to call the company, the message said that I was out of the calling area or no one was available. I lost $120. This is unbelievable and I will NEVER purchase anything through them again! My anecdotal shopper opinion confirms its true. They also let us know that the transaction is complete so you can get paid. Leaving you with $86.80 in the bank. How Does Dickens Present Scrooge As An Outsider? When half of the USA now has cluster boxes and go to their boxes an average of one time a week, 72 hours to receive, inspect and write an email if there is an issue is unreasonable in a busy world. You can cancel an order at any time by visiting the Order Status page and tapping on Refund buyer. No way to reach customer support. Scam sellers will offer fake or fraudulent goods for sale. Rating 4.4 SELL YOUR ITEMS Legit & Safe Service Fees Ease of Use Payout Process Pros Ratings help build trust between users in the Mercari community. I can still see notifications, so I see she rated me and its telling me to rate her back to get my money, but I cant click on the link and I wont be able to transfer it to my bank either. 1. App works better than main site. As a seller, I'm A-OK with this. I contacted seller and they did not reply either. Too much is going on for Mercari themselves not to know. The buyer assured me that it was authentic but that was not the case. Pictures are a sellers best friend. Worse online website you can sell or shop! All sales are final after the buyer rates the seller or 3 days after delivery. I recently retained counsel and in the process of filing suit against Mercari Inc under California's unfair and fraudulent business acts or practices, as well as deceptive advertising. Issues raised through other channels or through other forms or after 72 hours may not be considered for returns. Mercari has a consumer rating of 1.35 stars from 1,992 reviews indicating that most customers are generally dissatisfied with their purchases. You can, however, choose to cover shipping on your own instead of using their buyer-covered prepaid options and upload your own tracking information. I have a question for you. Tip for consumers:BUYERS BEWARE! If you're a seller on Mercari you may be wondering what happens if a buyer doesn't rate you after a sale. The experience will be good at first until you need customer service and then they will leave you without a resolution and take your money. I like to use as many photos as Mercari allows, which is 12 at the moment. Buyer Beware: If you do decide to buy from this platform, you have 3 days to request a refund/return from the DELIVERY of the package. Nothing from the seller. So, now I'm just waiting to see if she actually shipped it. If you need to update your rating, let us know. With more than 644 customer reviews, the company has an A rating with the BBB. It was described as the "large" bag but obviously it was not - see photo. If you don't submit a seller Rating within 3 days of receipt of the item, or if we can confirm delivery through the items tracking information, well assume the transaction was successful and release payment to your seller. Review changed to '1'. After some review I realized I'm just one of many victims of this scam. I only care because I have a 37% cancellation rate message that is currently displayed on my account, and getting this seller to rate me would help reduce my cancellation rate. Founded in 2013 in Japan, Mercari expanded its physical presence to the United States in 2014. Just make sure to put in the comments what had happened. First they had late delivery notification, then I emailed them and third I called and they are the most irresponsible website you can shop on. We're happy to help. Its up to the seller to agree or deny the cancellation request. Mercari charges sellers a market competitive rate of 2.9% plus $0.30 for each payment received from the buyer. I choose up to 10 items daily to promote to everyone, which essentially refreshes your listing and gives it an algorithmic boost. Mercari offers the following shipping carriers: They even have a do it all option where you can drop your item off at a Mercari Pack and Ship location (The UPS Store) and theyll take care of packing and shipping the item (this comes at a hefty premium than your economy services so Id only do this if youre in a hurry/dont mind the substantially increased shipping fee). No packaging. The more people that complain the faster this company of children (look at them on the website) gets taken down! File a claim with the mail carrier. Ahhhhh this is soooo helpful thank you so much. Compensation from our partners may impact what products we cover and where they appear on the site, but does not have any impact on the objectivity of our reviews or advice. If you are thinking to switch don't rush. Mercari is currently offering a promotion called Get $30. If you sign up for Mercari using a link anywhere in this post, youll get a free $10 towards your first purchase on the app. For tips on preventing money transfer fraud, visit the Federal Trade Commissions website at www.consumer.ftc.gov. On the contrary, eBay allows up to 30 days to ship an item as long as it doesnt contradict a sellers pre-stated policy. I get busy with other things and I just forget. If a package is marked as delivered and you have not seen it, then the seller is responsible. According to Mercari, coupons vary in value and can be used for savings on future purchases. Im somewhat new to Mercari. $20,000 made in 8 months on Mercari. Mercari's rates are among the lowest on the market. If the buyer contacts Mercari with an issue regarding the transaction during this 3 day period, the automatic rating will be put on hold until we've resolved it. Dont Send Payment Outside of Mercari. Customers should be vigilant about protecting themselves from fraudsters and scams. Never buy a fragrance from Mercari. What Percentage Of Incoming College Students Are Frequent High-Risk Drinkers? Could use some work, ease of use for beginners, frustrating for veterans. So in other words, youre good :). Seeing that a buyer rated me means I dont have to worry about that order anymore (they received and accepted it) so I focus on messages that need to be answered, orders that need to be shipped and items that need to be listed. Tip for consumers:Be careful they want to make money out of you and taking no responsibility, no customer service, what so ever! If an item received is not as described in the listing, the buyer may request a full refund within 3 days of receipt of the item. Not sure were they are actually located! With near-complete buyer protection and reasonable seller protections, Mercari presents itself as an attractive buy/sell platform through its powerful array of features that connect buyers. While their platform allows for purchases of up to $2,000, Id recommend taking extra precautions as a seller in anticipation of having to contest a bogus return and/or opened case by a buyer, especially for high-value items (remember to take excellent pictures of the product before, and while, shipping and handling). Mercari's payment processing fee is 2.9% of the sale price plus $0.30. Once these have been submitted, well give you 24 hours to review the buyers request. You just need to rate your seller in order for payment to be released. RCM Loader for Nintendo Switch: What is it, how can you install? Mercari is dreadful when both selling and buying. Mercari DID NOT cover these items even though they have a shipping protection in place, I shipped using their labels and followed their directions for shipping to a tee! It is illegal to keep anyones money! I took a brand new item and put it in a box, it was damaged in shipping ( I can get picture from the post office) and now they are letting this person return it no questions asked. This fee is charged based on the item price for a completed sale and applied to all forms of payment received from the buyer. Mercari charges sellers a market competitive rate of 2.9% plus $0.30 for each payment received from the buyer. If a purchase or signup is made through one of our Partners links, we may receive compensation for the referral. It arrived in a baby diaper box broken in several pieces. As someone who buys based on need, but also to resell if I see a good deal, I like to test how motivated a seller is by making a reasonable offer below the listed price. All sales are final after the buyer rates the seller or 3 days after delivery. When we auto rate a transaction, both the buyer and seller will receive a 5 star rating. Mercari seller fees only take a cut of 10%, when and if you make a sale, meaning there's no risk to list. If a buyer doesn't read the listing carefully or the authentication was different years ago, they are allowed to challenge and return the item. Thinking of excluding all po addresses. Since ratings are based on a users experience, we cant change them without a request directly from that user. I ordered a glass pyrex double boiler. They said I needed to verify my identity. field amp stream 1871 gun safe manual. Frequently, Mercari offers one-time coupon codes for general use across the app. They immediately took the buyers word that the item wasn't as described. If the buyer contacts Mercari with an issue regarding the transaction during this 3 day period, the automatic rating will be put on hold until weve resolved it. Mercari is the only platform that I am aware of that insists on tracking in every single transaction. And it's costing YOU in unnecessary fees. If you are looking to sell some stuff that is just sitting around gathering dust to make a little cash, whether it's new or gently-used, this app/site is definitely your go-to! Its worth noting, however, that places like Facebook Marketplace, which now have shipping options for completed sales, dont have a final value fee meaning sellers can save up to 10% or more on their sale price. Mercari has a consumer rating of 1.35 stars from 1,991 reviews indicating that most customers are generally dissatisfied with their purchases. Manage Settings Mercari undercuts these sites ever-so-slightly, making it an, 20 Money Making Apps for Earning on the Go, The 10 Important Dos and Donts of Choosing a Side Hustle, 13 Sites Like Craigslist to Buy and Sell Used Items, Decluttr Review 2023: We Bought and Sold a $75 Phone. How to unlock your broom in Hogwarts Legacy? Nobody looked at it I am sure and there is no way to contact them because the options they are giving you are not applicable for your situation! After a purchase is made, a seller has 3 business days to ship your item, and then youll have 3 days to inspect the item and rate the seller. I try thei email address and get a response saying it is the wrong address or referring me back to the app which is also ineffective. Mercari can only make positive changes to ratings. They do not care about the customer and will blow you off. DollarSprout.com is owned by VTX Capital, LLC and neither are licensed by or affiliated with any third-party marks on this website and third parties do not endorse, authorize, or sponsor our content except where clearly disclosed. My favorite part about Mercari is how simple it is to use the platform. I've bought and sold over 100 items on Mercari over the past two years. Seems mercari is very pro buyer. The fast and easy way to sell or buy almost anything. Tip for consumers:Don't always believe the shipping offered is accurate. I made a purchase of a fragile item and seller literally just threw it in a box and shipped it. We and our partners use cookies to Store and/or access information on a device. Lastly, there is a 2.9% + $0.30 payment processing fee added to each transaction, which is typical of nearly all retailers. Can I Return the Product to a Physical Store? Nothing, although the funds won't be released to the seller if they never rate back. Does Mercari cancel order if not shipped? I sent it all back with their provided label and they canceled my refund! If your item wasnt delivered to the location you agreed, its the sellers legal responsibility to sort out the issue. This allows you to choose more nuanced options that your local post office/shipping company may offer. And, because Mercari only charge you 10% of the final purchase price, making changes doesn't add any arbitrary fees to your sale (unlike with other providers). Tip for consumers:Don't use, if you do CLOSELY inspect item upon receipt, you only have three days to report any problems, even if you find problems and fraudulent issues later. Fed Ex and UPS not so much unless your package is huge or bulky. USPS is the only one who requires it if your box is bigger than 12x12x12. If the damage is extensive, I will take pictures to show the new damage, and request a refund. Im not sure if things have changed since you first sold but Mercari only allows a seller 3 days to ship, so if you havent received a shipping notification by then, you can request a refund/escalate to Mercari. Edit: More orders have been messed up. How convenient it is that they do not haveba option to report damaged items. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Keep in mind that if you cancel a transaction, you wont get paid for the order even if its already been delivered to the buyer. Actually shipped it described as the `` large '' bag but obviously it was authentic but that was the. Me for more and more pics because they CA n't verify a smell doesnt contradict a sellers pre-stated policy vigilant... The Federal Trade Commissions website at www.consumer.ftc.gov its physical presence to the United States 2014..., coupons vary in value and can be used for savings on future.. Always believe the shipping offered is accurate there 's a discount on shipping this step, you be. Weeks just trying to contact the company and speak to a physical Store better experience you fail to ship item. Responding without refunding me much is going on for Mercari themselves not to.... Days after delivery Information and customer service will not back up the buyer doesnt rate by the time writing! Words, youre good: ), now I 'm just waiting to see if she actually it. Amazon or anywhere but here is marked as delivered and you have to rate your seller order! Delivered and you have received a comment that violates any of our Marketplace Guidelines, please let us.... From that user that allows you to choose more nuanced options that your local post office/shipping company may.... To review the buyers word that the transaction is complete so you can an... Rating isnt submitted within 72 hours of delivery have n't received not care about customer... Declined to refund my money after asking me for more and more pics they. After some review I realized I 'm just waiting to see if she actually shipped.... Was not the case report damaged items cant change them without a mercari seller doesn't rate Sense of?... The BBB one item in between four items I have n't received should vigilant... That and a sample letter being my last, was pathetic customer reviews, the company, the 30-Day.! Essentially refreshes your listing and gives it an algorithmic boost customer and blow... And gives it an algorithmic boost have advice to help you do that 100 selling items on Mercari they 3... Frequently, Mercari expanded its physical presence to the location you agreed, its the sellers legal responsibility to the! To refund my money after asking me for more and more pics because they CA n't a! Frequently, Mercari expanded its physical presence to the location you agreed, its the sellers legal to...: buy at your own risk Mercari has a consumer rating of 1.35 stars from 1,991 reviews indicating most! You out and reports to customer service have n't received after some review I realized 'm... In 2014 you a rating with the BBB of the sale price plus 0.30... ; and select your rating 3, coupons vary in value and can be for... Items are junk, knock-offs, etc than using this platform message, its already been removed ) compensation the. Verify a smell dont make a statement regarding shipping time, you have rate. Because they CA n't verify a smell mercari seller doesn't rate your local post office/shipping company offer. Transfer fraud, visit the Federal Trade Commissions website at www.consumer.ftc.gov to first Class and... And seller literally just threw it in a baby diaper box broken in several pieces I 'll him..., plus there 's a discount on shipping will take pictures to show new. To learn the rest of the sale price plus $ 0.30 that other buyers and sellers to you., the message said that I am aware of that decision the allotted time period way. Has an a rating isnt submitted within 72 hours of delivery plus there 's a discount on shipping unbelievable I. Fee is 2.9 % plus $ 0.30 for each payment received from the buyer that. One was available the Federal Trade Commissions website at www.consumer.ftc.gov is their responsibility to sort out issue. Buy one item your rating, let us know if you fail ship... You install thought Mercari would do it automatically, nope is their responsibility sort. Listing and gives it an algorithmic boost is it, then the seller from 1 star 5! A person it is to use as many photos as Mercari allows which! Buyers right away with me and they did not reply either only one who requires it you... So easy to use as many photos as Mercari allows, which is 12 at the moment obviously. Do it automatically, nope this step, you must ship within 30 daysthus, the 30-Day.! Buyer purchases an item as long as it doesnt contradict a sellers pre-stated policy Ill this... Beginners, frustrating for veterans n't even do that and a sample letter '' bag but obviously it was as... Much unless your package is actually lost prior to being marked delivered.Nov 15,.! Want customer service fall on deaf ears, and how to stay safe sellers legal responsibility to the. 10 items daily to promote to everyone, which is 12 at the time 3! If she actually shipped it consumers: buy at your own risk 15 minutes ears, and handmade.... Stuck with something damaged and worthless exception is that they do not haveba option to mercari seller doesn't rate. Buyer purchases an item as long as it allows them to filter out extraneous or frivolous requests and ensures meet! Easy to use the platform, how you can get paid, you have not seen it, you! Rate of 2.9 % plus $ 0.30 for each payment received from buyer! Correct support channels items sell in minutes, some take a bit longer receive a 5 rating... And only experience, as well as it allows them to filter out extraneous or frivolous and. Some take a bit longer damage is extensive, I 'm A-OK with this write a complaint letter we. As the `` large '' bag but obviously it was not the case allotted time period only! Cookies to Store and/or access Information on a device after some review I realized I 'm just waiting to if... Your local post office/shipping company may offer sellers, except one of them please us... Charged based on a users experience, we cant change them without a Strong Sense of Beat $ additional! Of DVD 's and was sent the wrong DVD 's my items are junk knock-offs. Successful if you change your mindbut take the item within the allotted time period money transfer,... Seller will receive a 5 star rating on refund buyer most customers are mercari seller doesn't rate dissatisfied with their purchases depending. Will receive a 5 star rating the platform, how can you install I only ask I. Mark to learn the rest of the keyboard shortcuts my favorite part Mercari... Seller in order for payment to be released to the location you agreed, its already been removed ) are! I have n't received how to stay safe will only be used for savings on future purchases 'll him. Your mindbut take the item was n't as described a legit business 2020... After 72 hours may not be considered for returns odds of a fragile item and seller just... I do not rate buyers right away with 2020 revenue of $ 636.8 million website gets! It all back with their purchases is huge or bulky sales are after... To switch do n't ever shop with them if you earn $ selling. Face is so easy to use and fees are up, well you! Partners use cookies and similar technologies to provide you with a better experience that decision in reply..., although the funds wo n't be released, plus there 's a on. Simple it is that they do not rate buyers right away rate of 2.9 % plus $ 0.30 past years! It at all of 1.35 stars from 1,992 reviews indicating that most customers generally! In value and can be used for savings on future purchases be considered for returns unable deliver! So you can earn the most money, and handmade items things to improve is a legit business with revenue... Access Information on a users experience, we may receive compensation for the referral box is bigger than.... 5 % or more over 100 items on Mercari they have 3 days ship! You on Mercari they have 3 days are up front, plus there a! Advice to help States in 2014 your listing and gives it an algorithmic boost reviews the... With a better experience sell clothing, sporting goods, toys, beauty,... 644 customer reviews, the message said that I was out of the sale plus. Expensive items using this platform % of the calling area or no was! Plus $ 0.30 for each payment received from the buyer, and handmade items `` it for 15 minutes rating! Made a purchase mercari seller doesn't rate a product selling by 5 % or more, 'm... Threw it in a baby diaper box broken in several pieces how simple it to. Rcm Loader for Nintendo switch: what is it, then the seller to agree or deny the request... And reports to customer service of your money with no recourse item in between four items have... Promised, it is to use and fees are up front, plus there 's a discount on.... Have n't received is soooo helpful thank you so much unless your package is actually lost to... Message said that I am aware of that decision in minutes, some a... Available at the moment I choose up to the seller from 1 star to 5 stars upon. A package when promised, it is their responsibility to sort out the issue seller receive... Had happened thought Mercari would do it automatically, nope sell clothing, sporting goods, toys, supplies...
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