The Barracuda Grill had good food and service. Is Crystal Beach Oceanfront Hotel accessible? The room and everything in it seemed fine, clean, spacious when we got in. The hotel was super clean, our room was not "ocean view" but we could still see the beach/boardwalk from our balcony. I didn't even want to give 1 star. This hotel is clean and located right on the beach. I put it in toilet paper and checked it. We've sent you an email so you can confirm your subscription. Parking is very limited. Crystal Beach Hotel. Error: Anonymous on 09/02/2020 The manager switched us to a different room for our second night and that one had hair on the sheets and stains around the toilet bowl. There were stains on the walls, the coffee maker looked like it hadnt been cleaned in a long time and the front of the refrigerator had something on it that wouldnt come off when I tried to wipe it down, with Lysol wipes. For those wanting an affordable hotel right on the Boardwalk, this is the perfect location! I was told that they couldnt guarantee anything but that it was added to our reservation. It was around 1:30am at this point and I was in bed. I take great pride in hearing how wonderful your stay was! Just an all around wonderful experience. Rooms feature a microwave and a dining area with a refrigerator and a coffee machine. There is no laundry machines but there is a laundry place a block or two away. Yes, free parking, a parking garage, and street parking are available to guests. La Quinta Inn & Suites by Wyndham Ocean City, Courtyard by Marriott Ocean City Oceanfront, Microtel Inn & Suites by Wyndham Ocean City. Videos; Rooms; Barracuda's Bar & Grill; Exclusive Offers; Golf; Location; OC Happenings; Experience OC; 800-641-0011. As you mentioned, we do have a great location and it is nice to be within walking distance to many great restaurants as well as a short tram ride to the enjoyable boardwalk attractions. Offering an oceanfront outdoor pool and a fitness center, Crystal Beach Hotel is located on the beach and boardwalk in Ocean City. Additional charges may apply. more. View Bed Bug Reports For Your Next Stay Hotel (optional): City: State: (or) Zip: - Browse Reports by State I will be staying there again next year and will recommend it to everyone. All of our rooms have been recently renovated and come standard with: Kitchenette, Mini-Fridge, and Microwave. The hotel is 1 mi from Roland E. Powell Convention Center, and 1.5 mi from Jolly Roger Amusement Park. Staff was friendly, professional and helpful. Crystal Beach Hotel is a no-frills hotel that families and couples return to for its friendly atmosphere and convenient location. Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. As you mentioned, we do have a great location and it is nice to be within walking distance to many great restaurants as well as a short tram ride to the enjoyable boardwalk attractions. Bed Bugs. I understand that all four rooms couldnt be next to each other but our rooms were on three different floors. <[emailprotected]edbugregistry.com>. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Thank you so much for the excellent review! Crystal Beach Hotel 2500 N. Baltimore Ave., Ocean City, MD 21842 Hotel Amenities Property Details 142 rooms in 2 buildings 5 stories with elevator access Smoke-free property Hotel Services Front desk safe and ATM Onsite concierge Free lobby newspapers Elevator Patio area Rooms Private balcony Refrigerator, microwave, and coffee maker Great view from our balcony. Malia, we regret to hear of the issues you experienced. We have stayed at the crystal beach hotel before without incident but because he was so rude and nasty, we have crossed the hotel off the list. We hope that you give us a second chance to show you how great Crystal Beach really is! We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). Eve had me sign new paperwork but I did not need to provide my credit card info again. The light fixtures had mold and rust all over them, the carpeting was lifting off the floor, and the room smelled like chemicals and musty wet dog. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Plenty of places to eat and everything is within walking distance. Rooms feature a microwave and a dining area with a refrigerator and a coffee machine. more. This service may contain translations powered by Google. You are seconds away from the best deals at Crystal Beach Hotel Ocean City, MD! 8.6. The lady at the front desk was very standoffish and rude. The next morning while waking up, we found a stage 2 larva bedbug. The Crystal Beach Hotel - Direct Oceanfront Location on the Boardwalk For those wanting an affordable hotel right on the Boardwalk, this is the perfect location! Do yourself a favor and stay someplace else. Amenities; Gallery. The lady at the front desk was very standoffish and rude. The Crystal Beach Oceanfront Hotel is located at 25th Street and the Boardwalk. And we actually thought about staying a couple extra daysNOT! When I booked our room in May, I asked for the four rooms to be close to one another. We selected a ocean front room that was worth the extra cash, great view of the beach and boardwalk. It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. I imagine that the place is always hopping during the summer months since it's right on the boardwalk and a stone's throw from many hot spots in town. Be near the most popular area in the most affordable of Ocean Citys Boardwalk hotels! At one point during our stay, my husband locked himself out of our room and went to the front desk to get a replacement key. when I went to get wash cloths they did not have any. In fairness to the hotel and its staff, this situation was handled well. Crystal Beach Oceanfront Hotel: Bed bugs - See 477 traveller reviews, 232 candid photos, and great deals for Crystal Beach Oceanfront Hotel at Tripadvisor. We come to Ocean City every other year an stay here. I would definitely stay here again. NOW. back to the families next door and down the hall. all the while I'm typing thisthe children are banging doors and yelling at each other and out on the balcony and yelling (oh yes it's also Bike week here this weekadd that noise 24/7) all this noise and my dog is not supposed to make a noicenoise. not to alert us or protect us. We have Barracuda poolside bar & grill located in our Baltimore Building with great food and drink specials. Jeff H, Thank you so much for taking the time to review your stay with us here at Crystal Beach. Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. Which languages are spoken by the staff at Crystal Beach Oceanfront Hotel? Thank you from me and my grandchildren and you will be seeing us again. Serving breakfast, lunch, dinner, and drinks a la carte, you . Thank you again and we hope to see you soon! Stevie and Nicki did everything they could to make sure we were comfortable and enjoyed our stay. It seemed that she was only trying to overcompensate for what had happened. We actually got a picture of this one. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. Crystal clear that I wont stay here again! It was nice to have the little kitchenette with a small refrigerator, microwave and sink. I can really say Hubby and I enjoyed our stay very much and maybe in fall return for another mini vacation. We ended up driving home at night because we couldn't experience another second in that dump. After some arguing back and forth and her still insisting we needed to move she told us the room was unsafe and that's why we needed to move. She then assigned us a new room. Bed Bugs. I would definitely consider staying again. We left to return later while she was leaving and another lady started her shift. Ocean view. I stayed at the Crystal Beach Hotel, Room 512, and came home with bites all over myself and my wife. The website states that the rooms have been recently renovated but Im not sure any of ours had been. When I told her that three of the rooms were the same type (ocean front)she said that there were people already occupying the rooms near ours. Bed Bugs. I put it in toilet paper and checked it. Crystal Beach Hotel: Pleasant Stay We have stayed at Crystal Beach Hotel in the past and it has always been a pleasant stay. Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. While there the hot water system went down so no shower. But overall we enjoyed ourselfs and will probably return in the future. Amenities; Gallery. I was pleasantly surprised at how friendly and nice the front desk personnel were. Ice machine didn't work. Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. Your contribution should be yours. No real lobby area. As you noticed, we are on the quieter end of the boardwalk and have spacious rooms! I take great pride in hearing how wonderful your stay was! language, whether its just a rating or contains comments as well, etc.). Our room (415 in the Boardwalk building) looked very run down. We brought it up to the front desk and asked for a new room. This is the version of our website addressed to speakers of English in Australia. We won't be back. We checked all of our belongings and moved everything into our new room. Do you have elevators or easier access for people who can't go up and down lots of steps very easy? When a booking is made, the entire amount of the stay is charged upon creating the reservation as a deposit. We checked all of our belongings and moved everything into our new room. It was exactly what I had expected after reading everyone's reviews. I went back an hour later and asked about the room, it was ready but we were never notified. The yellow building with blue trim and white railings fits in with nearby hotels. She then assigned us a new room. And she proceeded to remind us that we needed to keep our dog quiet. There are so many great places to eat within walking distance. Crystal Beach Hotel - The center of Ocean City can be reached within a 25-minute walk. The room was an ocean view on the top floor. We loved being on the 5th floor, nice view. Guests are required to show a photo ID and credit card upon check-in. She followed him back to our room and told me the same thing. Ask debee54 about Crystal Beach Oceanfront Hotel, Ask Deejc8820 about Crystal Beach Oceanfront Hotel, Ask Joemillie2016 about Crystal Beach Oceanfront Hotel, Ask Debbie S about Crystal Beach Oceanfront Hotel, Ask Jeff H about Crystal Beach Oceanfront Hotel. Taxes and fees that are shown are estimates only. We could see ocean and the bay, sunset took my breathe away. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Crystal Beach Hotel 2500 N Baltimore Ave Ocean City, MD. Customer service/satisfaction is not a priority at this hotel. We have Barracuda poolside bar & grill located in our Baltimore Building with great food and drink specials. I asked why and they said because of Covid. The room was large, with microwave and refridge. Again, all of this exceeded what we had in mind and it was nice to sleep on comfortable beds in a clean and hospitable room. A private bathroom comes with a bath or shower. We brought it up to the front desk and asked for a new room. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). She didn't know why it was unsafe just that she was told it was unsafe. 14 years ago Does Crystal Beach Oceanfront Hotel have any great views? The lady at the front desk was very standoffish and rude. There was a problem loading the reviews. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience. I was initially very pleased with the Crystal Beach Hotel in Ocean City. Booking.com does not accept responsibility or liability for any reviews or responses. They even allowed us to come back and us the amenities after check out. The Crystal Beach Oceanfront Hotel is situated within walking distance of shopping, fine dining, fun eateries, and the amusements on Ocean City's newly renovated boardwalk. The area was quiet during the night and the beach was very near - didn't have to walk far to get the beach (best part). Staff was less than easy to get along with. Our hotel is on the boardwalk at 25th street in Ocean City, MD. If you are staying during the summer months be sure to take advantage of being a Carousel Group guest; Free Family Photos, Free Ice Shows at the Carousel, Movies on the Beach, and much more! This place was completely filthy. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. The hotel staff is very friendly and accomodating. Free WiFi access is available. Site content 2006-2019 Maciej Ceglowski Non smoking, which we were happy about. Bathroom was large and clean. Crystal Beach Hotel takes special requests add in the next step! It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. System went down so no shower moved everything into our new room back to room! Are spoken by the staff at Crystal Beach Hotel 2500 N Baltimore Ave Ocean City, MD drinks la. Home with bites all over myself and my wife booking confirmation and your account special add! But that it was unsafe and not of Booking.com upon check-in fairness to the front was... Had me sign new paperwork but i did n't even want to give 1 star our rooms were on different... 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