Been using their services for almost 17 years. Turbo Tax and its subsidiaries need to be investigated and needs to be investigated by the Federal Government for Tax Fraud for them not correctly processing Tax Payers taxes. To top it all off I got on their website to check my account status and it shows that a check was mailed out but also that a $20 refund was direct deposited in to an account that doesn't belong to me, it's even in a different bank than the one I use! They have Hi, They keep saying they are sending a check and I never receive and tell me itll take a month, I wait a month I call back n the same [censored]. Good luck. My Name Is Ms Lavonne A Gaddis or Layonne Annette Gaddis-armour need help at a home out my owner my Identity Theft my home all account's back now in My Name Ms Lavonne Annette Gaddis today Investors Xl, LLC now from 1997 to 2016 back to MS Lavonne Annette Gaddis Mr. Brandon Leon Armour and Mr. the law Mack clayton attorney law Identity theft I want money back and grantor my back my live back my good credit back to for 1997 to now and My good name Ms Lavonne Annette Gaddis or, and Layonne Annette Gaddis. I think this company is horrible at business handling and horrible with customers service. But they r allowing this bank to hold all our refunds and not doing anything about it. Desired outcome: Thats just giving yall more time to play around with my money and make me wait even longer. That not right. The most common job groups, by number of people living in Paris, TX, are Office & Administrative Support Occupations (1,320 people), Sales & Related Occupations (1,108 people), and Healthcare Support Occupations (881 people). Our Business directory offers quality and professionally edited company listings, which are organized in the most relevant categories that enable customers to easily, locate businesses and businesses to easily find customers. We will NEVER use TURBO TAX ever again. Enrolled Agent since 2008, Intuit Tax Expert since 2011. Desired outcome: Check number. Description. Sign, fax and printable from PC, iPad, tablet or mobile with pdfFiller Instantly. My account is on ground lock because I called Greendot & pressed random numbers just to connect with someone. So yeah, now (supposedly) a check is being cut and mailed to me. I originally filed on Feb. 2nd, 2014 and elected for automatic direct deposit for both my State refund and Federal refund. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post. So what happened was it taken care of and how, I didn't get all my tax return where is it. I worked for the I.R.S. It should not take this long to send my refund Im tired of calling and getting the same answers I need to talk to someone who has answers to when Im going to get my refund dont want to hear its in process of being sent back to the irs its been long enough! I spent my last 11 years at the I.R.S. Years in Business: 32. To contact TPG Professional customer service call 800.779.7228 for existing customers or 877.901.5646 for new customers. If you are having issues its because risk dept. 100 E Water Street, Sandusky, OH 44870-2210. Date December 2021,I filed with freetaxusa which is theyre second party company and I got notice my refund was deposited in my account on Jan 9 2023,it wasnt in my account and still isnt,Ive calling cant get through,its automated system saying my social is invalid,Ive been waiting on my payment since 2020I cant reach anyone and when I do the phone hangs upIam just asking for help and trying to get my funds and this matter resolved please..Ive read a lot of bad reviews already about this company and they hold customers funds so please help me with this, Received my tax refund and Im 387 dollars short. I am missing $238.00 from my refund irs confimed deposit amount and turbo tax confirmed totat tax prep coast can not get any help i need to recover my missing funds please help this happened on [protected] at 2:02 p.m. was going over my bank account and notice it was not adding up they charged me for a max protection twice was went $54to $256 total to do my refund and was not a rapid refund but my return wa $17,277 irs letter said thats the amount deposit and i recived $16,638.04 so there was $238 more taken out and not a thing showing why i have all my documents and not a way to get thru left waiting on phone for 6 hours 4 difernt times i get no emails back turbo tax is claiming it was not them why offer one thing and do another they think by ignoring me Iam going to let it go I cant let them treat me like that is not right. SBTPG Sent me a cashiers check from sunrise bank, I called the bank freaking out because my name is not the only name on the check. This quintessential stone property set in the heart of the Cotswolds is now on the market for 535,000 and there's still time to put in your , Reliable, efficient and predictable electronic payments. My E-mail is hess72384@gmail.com. If the IRS is reviewing your return, the review process could take anywhere from 45 to 180 days, depending on the number and types of issues the IRS is reviewing. "sameAs" : [
Walmart very quickly says "problem" and to call their 800 number as there is a "credit issue" Honestly since you've already emailed me ONCE (erroneously) that my check was in the mail I don't see why you can't email me when this one processes and include the Certified Mail Tracking number. No.you're just cruel, snarky thieves. They then had me fill out and have notarized a paper stating I never received it. Whats really going on. My bank rejected the deposit for 2/23/2022 and as of today 3/18/22 I still am waiting on a bank printed check. I want to file a class action law suit against them , if you havent received ur money yet, would you be interested in joining? My Girlfriend and Is tax refunds were both short aswell! Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. We need to connect outside of here, I have I think 2-3 other people but a few more that has not connected outside of here to me. }. Call me to let me know its done its been a whole month! I was told it was sent out 3/3/2022, even the wish packages get here faster. I want TPG products my originator to create or reopen the solution for a letter request so my bank can release my funds back to them. This complaint was posted by a verified customer. Tax Pro Help Center Get answers 24/7 at Support. So disappointed with this bank and I"m really thinking of ending my 4 year streak of using TurboTax and next year going with H&R block. Adding Clients & Contacts. As a matter of policy, BBB does not endorse any product, service or business. When I called speak with someone, they are rude and very disrespectful. Please email me if you do understand. I supposedly gave them the wrong account number I call them to find out what next and was on hold for 35mins. Try Now! I will be calling the IRS to get them involved to see what can be done. Yes please Id like to know how to get ahold of somebody. "@type": "Organization",
My bank closed my savings account due to low funds, and did not inform me. After explaining things to customer service I was assured that if I faxed in a valid ID, SS card and a bank deposit slip they would be able to correct the account number. I still ain't received it in the mail, cannot get ahold of the irs and wmr still shows it deposited in tpg account I'm now in. Not good go to a office and pay to have your taxes done right its not worth the headache and you could end up with more money! They should step in tell the bank to get new addresses or accounts and send them out. I get the paperwork over the weekend (as I work in a different city from where I reside) and fax it in Monday morning. I called today just to be on hold for an hr. I had my filing fees taken out of tax refund and apparently my whole refund from the IRS went to SBTPG who takes the filing fees out of it and is supposed to send the remainder of my refund to my account the same day. If you file married filing joint, both spouses must sign the form. Desired outcome: Its ridiculous at how many people are complaining about the same thing. Mist without their knowledge or consent. Enter the primary taxpayer's SSN, DOB and zip-code. Is this your company? I was told this was an easy fix I would have my payment in less than 30 days it is now June 28th 2022 still no payment I talked with tpg almost every day for 2 months just kept getting a run a round now when I call I'm on hold for 2 to 2and a half hours then I get hung up on. The irs sent my return in May to sbtgp I still don't have it Nobody will help me nobody knows [censored] I'm going to tell fox 5 news about these crooks so that they can't keep stealing from innocent people. They sent it to the bank on the 03-09-22 . I am having the same problem with this tax product group. Bank of America's Automated Clearing House (ACH) is an electronic payment delivery system that allows you to pay or collect funds , Email: USPS Customer Service . All of my money deposited into my account immediately plus the $10 fee. I have called both parties several times to receive no help. Alternatively, you can visit the Santa Barbra Tax Products Group website. "areaServed" : "US"
Attachments. I spoke to customer service at sbtpg 2 times they said my refund had been mailed feb 4,2022 but now I call the recording tells me ss# is invalid, it's now feb 21st,2022 still no refund Ice been fighting since feb 2021 for my refund i think turbotax should refund me for paying for there bull**bleep** service twice now,for what turbotax didn't do nothing but sit playing with each other collecting my hard earned money **bleep** turdbow tax, Hey I have gotten contact of SBTPG and they said the have my return and have had it since the 16th but refused to send it to me and promised a call yesterday about how to fix this all. Then they mentioned something about a form for them to reissue a check, like why the heck would I have to do a form if you all claim yall sent my out a check already? 75460 Listing for: Kroger Part Time position Listed on 2023-01-23 Job specializations: Customer Service/HelpDesk . TPG Products only option is to contact Green Dot because they recently unknowingly discontinued the services for request letters. Submit a complaint and get your issue resolved. I didn't have to explain but I was so mad that I have to tell him that. I'm very frustrated that I gave them all the proper information needed in a timely manner and they are doing nothing to help. This is a multi-location business. Holidays / Office Closed: December 26, 2022 January 2, 2023 May 26 & 29, 2023 July 4, 2023 Tax refund and e-filing are required in order to receive this product. (Not to bad) they tell me that all they can do is put my account on hold and then I was to wait 24hrs then go on the online site and send proof of identity. MBA, Enrolled Agent. "https://www.instagram.com/taxact",
Verify. There was an issue with the routing number for my tax return so my bank returned the money to SBTPG. Hopefully I will help somebody in the future not go through the same thing. Where can I find forms? They are false advertising. Desired outcome: I am an Enrolled Agent. SBTPG has been holding my refund in excess of $6600 since that time. "url": "https://www.taxact.com",
Who do I need to contact to fix this issue/when is the rest of my money coming? IRS assistors cannot start a trace prior to those timeframes. Monday - Get number Send number in reply to request for number - replies have been inline so all the information is there if they just scroll down. Well thanks to TPG my husband myself and our child are now homeless! Verify by phone. **, **Say "Thanks" by clicking the thumb icon in a post. I di NOT like state because they dont take state out of my income. I have been waiting on my refund since February, it was supposed to be sent back to the irs since April because of the address I need to know whats the hold up Im not getting any answers and this is ridiculous I have been waiting long enough I need some answers! You can contact SBTPG (also known as Civista Bank) by calling 877-908-7228. Who is Santa Barbara Tax Products Group? i am very much interested in in this lawsuit i was supposed to receive my refund 3/16/2022 and never received the check they have gave me the run around multiple times they don't understand the hardship my family and i went through without this payment such a sad situation. Once you have confirmed that your federal refund has been released, check the status of your Refund Transfer by visiting taxpayer.sbtpg.com. I am going try to do a law suit class action against them & I need 20 people. I'm really ticked about this because now my money is tied up in this check scam and TT will probably not take responsibility and I know for a fact that my numbers were correct. My federal refund was short $4,200 to whats going on. This company offers tax related products for tax professionals. Why are these people considered a legal business? "https://www.linkedin.com/company/taxact"
I will never file on line again. I received it Monday 4/13 WHICH THEY HAD THE FUNDS SINCE 3/24. I get a check from University Bank aka Santa Barbara Tax Products Group. Ask supervisor - it will be certified mail - but now I've got to call in tomorrow for a tracking number. Scam! I was supposed to get back $2398 from the federal. So she escalates me up to Sabrina, who checks with her supervisor and says "no they can't email me" even through they emailed me before she lets slip that it could happen any time in the next two days. Write "EIP3" on the top of the form to identify the payment you want to trace. }
Like other complaints I read about, one number in my checking account was omitted which caused my bank to return my income tax check back to Santa Barbara Tax Products Group LLC (Meta Bank). Been preparing taxes professionally for 10+ years. I have been with them 14 years and they have went above and beyond to get my clients their money. Read full review of Santa Barbara Tax Products Group [SBTPG] and 4 comments. I have no dependents and none are listed or checked when I review my 2021 tax return. NorCalCourtney, I am having the same EXACT problem! The IRS has submitted the case to BFS for an investigation. Give us our money. I even told him that I can go to their office on a Saturday and slap my son's hospital records on his face even telling him why are they holding and making it difficult for me to get MY money. I will follow up again with the CA Atty General's office because SBTPG's boilerplate reply to them, forwarded to me in response to my AG complaint, was totally specious. Why are businesses using this bank as third party with all the horrible reviews? I am not a scam. It's 1-24-23 and I still don't have it. Contact Information. Cost is $4 or less for checks up to $1,000 and $8 or less for checks up to $7,500. each one answered by a different representative who refuses to show any effort. They are all liars, they will hold your money and lie on the irs! I asked 2 others this n hasnt gotten back to me, This tax bank never sent out my refund my family and I has went through a bad hardship due to Santa Barbra crooked ways Ive called the irs multiple times and its nothing they could do my due date was 3/16/2020 and still getting the run around from this bank this is so unfair they even had me sign a letter and notarized just to get my refund sent back out and that was no help I am looking to sue this company at this point, Same thing happened to me. 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