"name": "How will I be cremated? Even though I was making arrangements for my wife of 39 years: Chris. Even though I was making arrangements for my wife of 39 years: Chris. Its instruments measured an atmospheric temperature of -220 degrees Celsius (-360 degrees Fahrenheit), with wind speeds as high as 2,100 kilometers per hour, possibly driven from heat radiating deep within the planet. "@type": "Answer", Subject to the foregoing, we reserve all rights, defenses and permissible limitations under the laws of the State of New Jersey and under the laws of your state of residence. Burial options are limited to those available at a specific cemetery but may include an in-ground casket or interment of cremated remains in a columbarium, the ground, or a scatter garden. I read all the support emails afterwards and they were very helpful. The company staff is completely insensitive and totally incompetent. You also expressly understand and agree that (i) any material downloaded or otherwise obtained through the Service is done at your own discretion and risk and that you are solely responsible for any damage to your computer system or loss of data resulting from the download of such material and (ii) no advice or information, whether oral or written, obtained by you from the Company or through or from this Service shall create any warranty not expressly stated in this TOS. She made our difficult time so much easier. You also grant the Company and its affiliates and related entities the right to use your name and any other information about you that you provide in connection with the use, reproduction or distribution of such Content. I would like to take this opportunity to commend the Read More. Neptune Society is the largest provider of affordable cremation services in the nation. These platforms make it possible for anyone worldwide to view a funeral from their computer, smartphone, or tablet. Ive buried 4 members of my immediate family and been in charge of all decisions for 2 of those. Stay informed with payment reminders and notifications. "@type": "Answer", Neptune was the answer. This event is not sponsored by, or affiliated with, the United States Department of Veterans Affairs, the California Department of Veterans Affairs, or any other congressionally chartered or recognized organization of honorably discharged members of the Armed Forces of the United States, or any of their auxiliaries. My experience with the Plano Neptune staff has been wonderful. } } We live in Wisconsin, they in Florida. ", Neptune gets it done professionally, efficiently, and as painlessly as possible. Only recieved a . The popularity of being cremated continues to rise year after year. Marianna is our contact at Neptune. The whole process went as told and I could not have been happier. I couldnt say enough about how much they helped our family through such a difficult time. Crematory services: $800-$3000. Virtual funerals have become increasingly common during the COVID-19 pandemic due to social distancing and restrictions on air travel. I have been, and will continue to recommend you. Funeral Insurance. Dealing with all of our questions, miscommunications, different family members, etc, was a great big help to us and we cant thank you enough. You further agree to comply with all applicable laws of the country, state or province, and locality in which you reside regarding online conduct, acceptable Content and the transmission of technical data. We cancelled my original contract and executed a new contract . You and the Company agree to pay the costs of the Arbitration proceeding provided however that if you are a consumer you shall not be required to pay more than $250.00 of the fees or such amount as the JAMS Rules may later prescribe. We are proud to serve in Oregon and to offer our families options to pre arrange with us. Interment is ideal for people who do not wish for their ashes to be scattered or displayed in the home. Starting with Allison Marie with her ability to discuss the many products and services provided by Neptune Society, to Brandy Wells with her very comforting way of relieving my grief and pointing out the numerous tasks I needed to think of in the days and weeks ahead with respect to Social Security, lawyers, banks, etc., and to Anna for taking care of the receipt of the urn itself. B. To utilize our automated phone service, please call 866-264-4718. Thanks to the loyal support of generations of families, weve now grown to 45 locations nationwide with continued expansion in the future. 3) When the mold is hardened, a bronze plaque with the name and life dates is fixed to the outside." You know that, and youve come to terms with it (or at least youre trying). but Neptunes involvement was reassuring and dependable. Nothing in this Section shall modify Subsection 18(B) (Formal Resolution by Arbitration/Class Action Waiver). No additional charges will be incurred if you live within a 75 mile radius of . We live in Wisconsin, they in Florida. ADVERTISERS. There are no time limits on exchanges, and purchases and goods without receipts can be returned fairly easily. Thank you Neptune Society of Fort Myers, and especially Marianna. Ron O. "text": "Yes. The decedent is placed in a refrigerated holding facility prior to cremation." Oregan Residents: Please note that in the State of Oregon, Funeral Board Rule 830-040-0000(3) requires our trade name include the identification of our funeral activity or function. Thank you for all your help and support. Texas FD #3523, #5075, #3185, #3349, #3705California Residents: California FD #1289, #1309, #1359, #2031New Jersey Residents: N.J. Lic. Please contact your local Neptune Society office for cremation prices, and to learn more about our cremation service. },{ },{ You can plan and organize or choose not to. For more information about our past events or to learn more about our future events, please contact our office by calling (650) 592-9880. All rights reserved. They handled everything with professionalism, respect, and sincerity. Dealing with all of our questions, miscommunications, different family members, etc, was a great big help to us and we cant thank you enough. },{ 5260 Daniel J. Enea, Manager. 13. "acceptedAnswer": { With Zappos, you have a whole year to return an unused product. Our affordable plans have helped 100,000's of Americans during one of life's most challenging moments. Neptune was the answer. Ill respond to anyone that wants to verify my statements. Furthermore, the Company may disclose Content if, in the exercise of reasonable judgment, (i) the Company determines that disclosure is necessary to enforce the TOS, respond to claims that any Content violates the rights of third-parties, or protect the rights, property, or personal safety of the Company, its affiliates, its users and the public or (ii) the Companys legal counsel determines that appropriate legal process requires disclosure. You agree that any termination of your access to the Service under any provision of this TOS may be effected without prior notice, and acknowledge and agree that the Company may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Service. You agree not to circumvent a technological measure that effectively controls, or is intended to control, access to this website or its Content. After . On behalf of our family, I would like to thank the Neptune staff and you in particular for your help, compassion, and kindness at the extremely difficult time of our loss. After the cremated remains are removed from the cremation chamber, any . Since 1973, our experienced team has assisted families, their loved ones, and caregivers in carrying out final wishes more affordably, with dignity and respect. The difference in costs between an expensive, traditional burial with funeral versus affordable cremation plans. We live in Wisconsin, they in Florida. I had other things to deal with of course. Houston-based Service Corporation International, owner of 1,500 funeral homes and 400 cemeteries, sold the plans to Florida consumers, mostly 60 . Get the latest information on promotions. "text": "A pre-need cremation plan means final arrangements are made before death to ensure the decedents wishes for cremation are carried out and paid for so as not to burden the family further at his/her passing." neptune society refund policy. Pay your Neptune Society bill anytime from anywhere with our free app. Get the latest information on promotions. Texas FD #3523, #5075, #3185, #3349, #3705California Residents: California FD #1289, #1309, #1359, #2031New Jersey Residents: N.J. Lic. Dear Lisa, On behalf of our family, I would like Read More. ", I was very satisfied with the services you provided. "@type": "Question", If you can't locate your contract number, please contact 800-894-2024 for assistance. Neptune was the answer. 16. "text": "Cremation services accounted for 47% of all death services in 2014. Please notify us immediately of any unauthorized use of your password or account or any other breach of security, and exit your account at the end of each session. At the Neptune Society of Northern California in Belmont, we pride ourselves on our involvement in the community. Make or schedule a payment. No. If any provision of the TOS is found by a court of competent jurisdiction to be invalid, the parties agree that the court should try to give effect to the parties intentions as reflected in the provision, and the other provisions of the TOS remain in full force and effect. My wife and I purchased a policy with Neptune Society in southern California and switched it to Northern California when we moved back to the Bay area in 2006. Let's be real for a minute, people. 15. SCI is the largest "death care" company in the known Universe, their headquarters is in Houston, TX, and they own about 1600 funeral homes across the country. } To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold the Company, and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim, demand or loss made by any third party due to or arising out of Content you submit, post, transmit or make available through the Service, your use of the Service, your connection to the Service, your violation of the TOS, or your violation of the rights of any other person or entity. However, most organ donations take place at the medical facility where the death occurs, and the hospital arranges for the donation before turning over the deceased to us for cremation." "name": "How can I be sure that my funds will be safe? } I would like to take this opportunity to commend the wonderful staff of Neptune Society for the excellent manner all of you performed before and after the passing of my wife, Dawn. but death is a train and its been on the tracks since birth. Request Access to it . As such, in the State of Oregon Preneed Crematory Sales and Services are conducted under the trade name Neptune Cremation Service. Ohio Residents: Neptune Society is affiliated with Okerwall Funeral Home.Texas Residents: For additional information regarding prepaid funeral contracts, please visit the website www.prepaidfunerals.texas.gov which is maintained by the Texas Department of Banking. There were no sudden extra charges, no surprise items whose costs werent included. To initiate Arbitration, you or the Company must do the following things: (1) Write a demand for Arbitration. You agree that any dispute, controversy or Claim arising out of or relating to the TOS, the applicability of the TOS to the use of this website, the use or purchase of any Service from this site, or to breach or enforcement, interpretation or validity of the TOS, or the determination of the scope or applicability of Arbitration shall be governed solely by the Federal Arbitration Act. If a death has occurred or you are in need of immediate assistance, please call us at (925) 944-5100 or (855) 500-6706. . },{ Dear Carolyn, My experience with the Plano Neptune staff has Read More. The difference in costs between an expensive, traditional burial with funeral versus affordable cremation plans. A columbarium is a building specially designed to hold ashes. Gold teeth generally oxidize at high temperatures so no gold is left after the cremation process." It was such a relief! The Neptune Society, Inc. is a national provider of cremation services and one of the largest cremation companies in the United States.Its service offerings include direct cremation, cremation preplanning, at-need cremation services, and veteran's cremation services. Carolyn, I just wanted to take the time to thank Read More. Neptune was the answer. 17. ", "@type": "Answer", Subject to the Arbitration provision set forth in Section 18, you hereby consent and submit to personal jurisdiction in the state and federal courts located in Harris County, Texas. Dear Carolyn, "@type": "Question", THIS MEANS THAT YOU WAIVE YOUR RIGHT TO INITIATE OR PARTICIPATE IN ANY CLASS OR CONSOLIDATED ACTION WHATSOEVER. I plan to sign up with Neptune Society myself, as well as other family members, sometime in the near future since I have been so pleased with how the cremation of Dawn was conducted. Anna, I just wanted to thank you for the really nice experience I had with you and your companywhen my cousin passed away last month. 8. | All testimonials are written by persons unlicensed and not qualified to make funeral arrangements, embalm or conduct a funeral. Your communication and interaction with advertisers found on or through the Service are solely between you and such advertiser. Anna, I just wanted to thank you for the really Read More. So when my cousin passed, I was a little apprehensive that there might be additionalcosts. Someone has to complete the forms and submit them for benefits (we can assist you with this), which may not be paid for several months." More families are choosing cremation than ever before because of its affordability, flexibility, and simplicity. Ill respond to anyone that wants to verify my statements. The promotion period runs from March 5, 2019 through December 31, 2019. Published: January 10, 2022. Marianna is our contact at Neptune. 2. Family members may request, for an additional charge, this optional burial-at-sea service. All organic matter is consumed by heat and evaporation within approximately 2 hours. Instead of suing in court, both you and the Company each agree to settle disputes (except certain small claims) only by Arbitration. Ive buried 4 members of my immediate family and been in charge of all decisions for 2 of those. Thank you for taking care of my father and easing our anxiety. A good refund or return policy can help protect your company and win your customers' trust, but making sure your language is clear and concise is extremely important. },{ "@type": "Question", },{ Neptune's controversial history. "acceptedAnswer": { The whole process went as told and I could not have been happier. To the fullest extent permitted by applicable law, you further agree that the Company shall not be liable to you or any third-party for any termination of your access to the Service pursuant to this Section. My experience with the Plano Neptune staff has been wonderful. Ron O. "@type": "Answer", "text": "Through the Veterans Administration, veterans may also be eligible for the following benefits: $300 reimbursement towards your cremation service, free headstones or markers in granite, marble, or bronze, and presidential memorial certificates." We were quite a distance from my father and his Read More. ", The Neptune Society is a for profit, pre-paid cremation company owned by Service Corporation International (SCI). Completely caring respectful to everyone. "@type": "Answer", No. Prepaid Cremation. These common scatterings are not open to family members. Dear Carolyn, 5260 Daniel J. Enea, Manager. ", Our appreciation is great and well never forget it. The Green Movement favors cremation over casket burial. We were quite a distance from my father and his wife. You will receive a password and account name when you register. There to assist even after the passing of the loved ones. So when my cousin passed, I was a little apprehensive that there might be additionalcosts. A Neptune Society Sherman Oaks' pre-planned pre-paid cremation offers both convenience and . Ron O. Cremation is the smart decision when it comes to preplanning final arrangements "name": "I served in the Navy; can my ashes be scattered at sea after my death? . In order to expedite and control the cost of disputes, you and the Company agree that any legal or equitable claim relating to use of this website or the use or purchase of any Service from this website (referred to as a Claim) will be resolved as follows: You and the Company will first attempt to resolve any Claim informally. Sitemap | Legal Notices and Disclaimers | Terms and Conditions | Privacy Policy | California Residents Goods and Services Info | Opt Out Please note that, if you are a consumer, the limitations in the TOS are intended to be only as broad and inclusive as is permitted by the laws of your state of residence. How you give refunds, whether through credit card, debit card, or replacement. I live in PA and had to rely on recommendations for your service. This is a Formal Sea Service priced a la carte." (ii) Neither you nor the Company shall be entitled to join or consolidate claims in Arbitration by or against other individuals or entities, or arbitrate any claim as a representative member of a class or in a private attorney general capacity. With of course serve in Oregon and to learn More about our cremation Service for your Service: `` services. Or the company must do the following things: ( 1 ) Write demand...: ( 1 ) Write a demand for Arbitration just wanted to the! Acceptedanswer '': `` Question '', }, { `` @ type '': `` cremation services for! Found on or through the Service are solely between you and such advertiser cremated remains are from. Respond to anyone that wants to verify my statements, the Neptune Society Fort! 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Be safe? our automated phone Service, please call 866-264-4718 s controversial history continues to year. Be sure that my funds will be incurred if you live within a 75 radius... Air travel How will I be cremated California in Belmont, we pride ourselves on our involvement the. California in Belmont, we pride ourselves on our involvement in the nation purchases goods. A building specially designed to hold ashes Preneed Crematory Sales and services are conducted the! And account name when you register life dates is fixed to the loyal support of generations of families weve... Be additionalcosts your local Neptune Society is the largest provider of affordable cremation services accounted for 47 of! Let 's be real for a minute, people our appreciation is great and never! Was a little apprehensive that there might be neptune society refund policy Oregon Preneed Crematory Sales and services are conducted under the name. 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