They put my medication under my husbands name and he thought it was a new prescription and nearly started taking it. Create an account to follow your favorite communities and start taking part in conversations. Um then why did you tell me it would be ready at a certain time? The tech looked right through the window at me and walked away. What a great business move! I don't tie them up with phone calls, I use the web page. I totally agree that customers should once in their lifetime experience retail life to get a clear prospective on how stressful it really is. I had all my prescriptions changed to another pharmacy, and I think I've been in a Walgreens two or three times in the last six years; I don't care that this was only one branch; their training of employees seemed lax, and there are plenty of other pharrmacies to which I can take my business. Well it's not like it's Vicodin, Percocet, valium, Benzos? I do take things that are not the brand I have used. I stopped WG a few years ago as the pharmacy seemed to be in general less 'helpful' and just a pill dispenser. I had a witness and a missing tape that was stolen by the manager and still got screwed out of my settlement. All of my medications but one (a schedule 3 pain pill) are free. At long last, the bitch called my name to pick up my meds, which required waiting in the same fucked up line all over again. How many people overpay and under utilize their health care coverage because sleazy companies like Walgreens!? The pharmacist said nothing is wrong and it is still not filled days later! You haven't been in the med clinic in quite some time. Walgreens is firing at the Bottom to cut cost when they should be firing at the Top! One person told me that a particular manager liked to sit and watch us on camera and then pop out when we were standing still. Ive had managers micromanage. And Walgreens is one of the few pharmacies that has stores open 24 hours a day. I always see customers shaking their heads with disbelief, and I ask myself why do we go through walgreens for prescription refills? "yes." It is so frustrating that people I should be able to trust cannot get their heads sorted. And I know this location is not a busy one, especially on a Tuesday evening in a rainstorm. refused to give me meds after covid ..lucky i didnt wind back up in hospitalor a lawsuit. It is no different than making sure you have insulin if you have diabetes. Thats a coincidence right? They did not care that I'm handicap and it is hard for me to run from one place to another. Please dont tell me that Walgreens hiring new people has anything to do with trying to save the company money on paying for our health insurance. After 10 years of getting my scripts there I have had enough. Do it on the last hr of your shift. Well last month, the pharmacist practically reprimanded me and told me to come in and get an emergency supply to last until I got an appointment scheduled. They tried to charge all 3 people hundreds to thousands of dollars for each prescriptions. God Bless. Were the only Walgreens that likely had the honor of a local HS teacher shooting her Walgreens husband pharmacist. True, it's not the pharmacy's responsibility to provide multiple emergency supplies, but IMHO, any pharmacist or tech worth their salt should treat ppl respectfully and give an explanation that makes sense to their client/customer. You see a note in the office from the store manager saying to the assistant manager "Tony - do this and stock the cooler" and then it says "Amanda - do this this and that." If the doctor prescribes antibiotics for 10 days, then that's what I assume we need to do. But if the pharmacist has never filled with that Dr. how do they know the signature is valid? I asked for my refill of a albuterol for a neubilizer. The other issue is the management. I hope you are feeling better. Plus, I have an "account," so when I need a prescription, I never have to exchange money, I just say "Hey, can you please charge and deliver this?" They shouldn't have to talk to management, they should have been told about their breaks when they started. The pharmacist is restricted by state laws. There has never been a single time that I've gone to pick up my prescription and it has been ready. I learned photo through the books, internet and help line. The pharm told me, "we're allowed to use the medication again if the consumer doesn't pick it up." The other employees straighten 4 aisles but the manager only has to do one and that is aisle 10. 18. I come back in the morning and get a Partial. I am very much done with Walgreens and will not give them another chance after so many tries. After just having Covid my lungs are in not good shape. And we could not even get our freak on. He just prescribed it anyway. Get FREE prescription and general health advice 24/7 from a pharmacy expert in a . I am going to find another Pharmacy that knows what the Hexx is going on. I tell you, the antibiotic was making me so ill. Tommy was back to getting everything I needed. They want their customers to be happy, so they know they need to keep lots of employees. I haven't been to the medicine clinic in awhile and last month they wouldn't refill my Paxil and Zyprexa without making an appt first so I did. I understand how frustrating it is to wait so long for a prescription. They are interfering with my medical care, and I am thinking about suing. Walgreens filled my mothers BP prescription at 5 mg. Customers and employees (past and present) are welcome to vent, rant, ask questions, and share stories. God, I love my grandmother. They gave me a wrong prescription that I didn't order, and three days later they called me for the one I ordered. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Catch these people and give someone who is polite a chance to take their job. Tonight I went through the drive thru, not realizing that it was closing time. I had to use the Walmart pharmacy for years when I went to school, and just no. They close for lunch hours in the middle of the day (suspect because shortage of staff), which makes it super annoying. This is a huge problem! Do you or anyone you know have problems with Walgreen's? The company would sell more of the item of the month if they actually gave the workers a real incentive to sell it. Forums Pharmacy Communities (PharmD) Pre-Pharmacy walgreens pharmacy tech Be glad they only gave you bad service. I noticed there were only 2 meds as opposed to the 3 written by my doc. But the worst thing was she said I could pick up the perscription that night. Stay on track with Pill Reminders to help you manage medications day-to-day. Fuck this place. Sell IT!" She also says we will look at the tape to see then who picked it up! I go home and think ,call back and pharmacy tech says Oh im so sorry its my fault you picked them up May 5th 2021! I'm sure the corporate scumbags are doing just fine! I was on hold a minimum of 45 minutes last week three different times and nobody ever answered. Other Walgreens in town have long lines, not enough staff. Submit a complaint and get your issue resolved. Next time I am going to CVS. The amount was returned to my card. I worked in a office some years back but my position was downsized so I came back to retail big mistake. I Hate Walgreen's. 230 likes. Their was also a HIPPA violation today. She constantly had customers asking for her. Where is human focused service? There is one pharmacist who is a grumpy gus and one cashier who gives everyone the hairy eyeball but other than those two everyone is very nice and helpful. Being pissy with the triage nurse (and your medical providers) is not in your best interest anytime. This makes me so happy because I HATE filling them. It seems so much organized. Today I called and waited over 10 minutes before giving up and driving to the store. She said it was Flonase. It's like shopping at a pharmacy 100 years ago, with a white-aproned clerk pushing around a ladder to grab your tinctures and tonics, except now it's a minimum-wage cashier with a key ring. Funny, I NEVER have problems at CVS, which will get all of my business. Ghetto! They have never gotten a prescription right! I think most pharmacies are that way now. I've been on this shit since I was 17 - look in your records assholes! Thank you for letting me vent. Tommy offered to let me use his Flonase. The ham will not fitlol. isn't that strange? I will say this if something happens to me as a result of their incompetence a law suit will be filled. Share your photos and videos with others to prove the truth of your words. Rude and ruder. On top of that, it blocks the prices of the other products below and above the signs! Seriously though, these people SUUUUUUCK. I bet you make a lot more than five bucks with your bonus for ME, not you, selling this stuff, huh? The store manager did not even know this. Alice,That was a great deal on the beef. I am furious over this. The upside is they will come to the pharmacy in the middle of the night if they know you. Just got into a argument with the pharmacist. We do have big discount chains but there are still local, family businesses. They train you with someone for maybe two days. We have lost many long time patients due to poor service and it's beginning to make the front end store look shabby. Apple Watch. You don't get holidays off ever. 12. I made a phone call to my doctor twice, thinking that they maybe didn't fill up my prescription, and told me twice that they sent back the approval earlier, and it's now in the late hours of the afternoon, but I haven' heard anything from Walgreens. Kyber Ninja. Got prescrips and other goods at Rite Aid for 15 years. There are no contests, awards given or any recognition given to good workers. It is the one a friend gave me. Now my wife will not have a Rendezvous with me. They just want to cover their own asses if they fire you and stop you from collecting unemployment. EVERY month my prescription is delayed. Belinda,Thankfully, I have my other nose spray that I use in conjunction with the Flonase. He is having heart trouble today and I am currently in line at the pharmacy trying to pick up a prescription. Today I called and waited over 10 minutes before giving up and driving to the store. This is why Americans ask what the price of something is when IT'S RIGHT THERE IN FRONT OF THEM. I have my prescriptions at CVS and have had similar problems over the years. Walgreens is clearly a pimp. You folks would do well to open your eyes and see that you have competition in the market. All I know is that I will NOT patronize their shit pharmacy that I spend thousands of dollars a year at. I complaint to a store manager and told him exactly what happen. I went there at noon, and the male pharmacist working said they did not have Fentanyl. This pharmacy is been changing staff who do not doing well and professional job. I Hate Walgreen's Facebook Log In I Hate Walgreen's 230likes 240followers Posts About Photos Videos More Posts About Photos Videos SUCKS. I think the pharmacy business is different here. Just adding that I agree Walgreens bites the big one, I prefer small privately owned pharmacies myself but I have to use RiteAid for the most partthe people at walgreens are very rude and judgmental to say teh least, it think it is a qualifications. I have never seen a company that doesn't care or at least pretend to care even about their customers. Yes, it may be closer to the house than other places, but I am at the point where it is not worth it! Everytime I go there they are so slow they don't even know much either. She didnt say anything. Your go-to for Pharmacy, Health & Wellness and Photo products. I'm so sorry. Walgreens wastes an untold amount of money in man hours and in paper posting up three signs saying the same thing. Then, another Walgreens pharmacy can access your prescription from the original one fairly soon, provided that the medication isn't a controlled substance and has refills remaining. I hate Walgreens with a passion. Now the liar is fired and living at home with mom. I was also told they don't know when they will open their pharmacy and the problem with that is if they already filled my scripts my doctor can not send them through again. Walgreens loses money by not training their people correctly and taking the time to do it. This is typically easier if your original pharmacy has a central computer system like Walgreens. If they don't respond I will be contacting federal authorities. I gave it to the tech and he said it'll be about 30 min. It will help lower your stress about dealing with the nurse and dodging appointments and getting refills on time. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Today, I was at a big box and saw it was otc. I was told it was not required by two assistant managers and one store manager. Food deals - I found packages of thinly sliced beef that had originally been $7.99 a pound marked down to $5.55. Wow, a nickel. But in any case, it is too late to make it right for me. What do you do with a company like that? My wife and I had some issues and I was not able to hold an erection and i went to order my viagra not only did they make me wait for 8 hours, but they gave me the wrong medication. That way I never show up with my meds not ready to pick up. Although I work for the Walgreens Company, I have heard the same complaint regarding our pharmacy. Your first claim may be true, but that doesn't excuse you folks for messing up my order. This is a community for Walgreens Stores. I am currently applying to other jobs because I don't see me making it to the 6 months mark. She deals with 50 needy, crazy patients every day. Their whole workflow and system is dinosaur and we more 3 Like 2 Comments Share 1 works at PwC Jul 18, 2022 Pharmacies in the U.S. have been vital in the fight against the COVID pandemic. There are no normal hours and no normal holidays so, unless you are a top executive, there is no real reason to work here as a career. There's VERY little front end support. Photo is expensive. The app is useless! Part time people up the Ying Yang! Let me guess. PS, as a nurse I've been on the "other side" myself, and have dealt with ppl without having to insult their intelligence or pontificate to them, and guess what, it really works!!! Its definitely illegal to deny people breaks. I stood in line for 1/2 an hour only to be told I should take a seat as it was going to be about a 90 min wait! I said I wasted 14 miles one way and you want me to do it again? By Well another post saying how horrible their pharmacy is ran. Walgreens is running a BUSINESS that deals with PATIENTS who rely on them to be HEALTHY and while they should not break any laws, they do have, in my opinion, a responsibility to be courteous and helpful and perhaps take some pride in having good customer service. I was recently exposed to covid and had to take the mandatory 5 days quarantine until I got the results for my covid test as negative and my then broke my tooth off because it's old and messed up. I have never seen a store where that really happens. This one particular pharmacy (6650 Timberline Rd, Highlands Ranch, CO 80130) staff is very rude and behaves unprofessional. I REPORT anyone who is acting as a professional and mean to me. I was treated differently after that. Exactly. Even if you have insurance or Medicare, GoodRx . Very short. Ugh! Are you kidding me,waiting 5 days for a prescription and shes looking at last years dateso I ask to speak to pharmacy manager JOEtell him whats going on and i also say im putting my experience review regarding this negligence on behalf of Walgreens and I said facebook Walgreens well Joe sat laughing and laughing Walgreens fb laughing stillI meant to say their website page and he sat laughing and belittle me for at least 3 min..and finally says come on Collleen listen to yourselfis this how a Walgreens Pharmacy Manager treats a person with a major issue with them on a needed medsand it could have effected me with hospitilization due to their negligence. Come on, what is that? I heard Walmart was cheaper so I started going there. (The psych triage nurse and I do not get along and I refuse to see her in person. Pharmacist told me that He has to contact my doctor prior accepting my prescriptions. No 2-weeks notice. I use them for all my PRN meds. Walgreens says Express Scripts was offering below-average reimbursements for the more than 80 million prescriptions it fills annually for Express Scripts members[8]. And when the pain comes, I hope they suffer like they have made me suffer, writhing in pain throughout the long dark night, feeling like you'd rather commit suicide than have to suffer from the pain of cancer and chemotherapy. Date of experience: February 18, 2023 charles breud 1 review US Feb 16, 2023 Customer service Walgreens is corporate sleeze 100%. Dont give 2 weeks, The gas station and fast food joints down the block are offering higher pay than this shitshow. Being polite and even a little sunshiny goes a long way when you need special favors. Ever! I saved a whopping 10 bucks a month off my prescription by going there AND every time I have gone, I have either had no wait or waited five minutes at most. The only time I dealt with walgreens was when my pdoc faxed a rx for zyprexa to the walgreens across the street from the CVS I use. He knows me, knows my meds, and calls insurance and dr if needed, and helps me out as much as can legally can, while being polite and professional. They are defysleazy. The pharm never seemed to understand that there was anything wrong with their violating the man's privacy. Sorry you had such problems.I know several who use that and they all get it OTC.Glad you are feeling a bit better. I worked For them for 15 years. We have another ham for Tommy to cut up for the freezer. In the past Walgreen's has: given the prescription for someone else, handed me paperwork for another customer, given me the wrong dosage by two and insisted all I had to do was cut it in half and could not understand that half of 50mg does not equal half of 15mg. New comments cannot be posted and votes cannot be cast. His medicines are on auto refill, but they are never ready. They lovingly put me in with a half-retarded resident that will leave in 2 months like always. I had to insist on it. I hate Walgreens. Walgreens has a way better system of filling their prescriptions. You cant go to the bathroom unless youre on break?? You have to take your vacation days before and after holidays, even assistant managers. Same story. Consultants working on a corporate report were told to drop safety complaints. My husband is having chest pains, and he needs the medication. Perfect every time. Well I ran out again. If you lose an experienced technician, they are replaced with someone off the street sometimes yet they consider that new "tech" equal to the experienced one you had, which is insane. It sucks when plans fall apart. He cannot hand out meds without an Rx, regardless of how long you have taken a med. Your doctor could have easily added refills to your prescription via phone or fax. Then I leave after calling the pharmacist a few choice words. So then I found out Costco was cheaper. This all should just be automated at most pharmacies to save everybody involved from immense suffering. all you want but, honestly, I can't get fired over not selling it, you dont treat anyone well and I dont feel like giving you a nice fat bonus when I gain nothing out of it financially or emotionally from how you treat me. I will never spend a dime in that store. I was a customer before I decided to work for the company and all I can say is it's the worst decision I've made in the entirety of my existence on this earth. Walgreen sucks to no end. I did get a rain check. I wonder how many times I have to tell the same person I cannot walk there. Best case scenario, they become assistant manager after three years of busting their butt and appeasing the various personalities of management. Walgreens Pharmacy is a widely-known provider of pharmaceutical services across North America. 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