It is almost August and I really do not have time to be running around to my former employer getting signatures and then getting a signature guarantee from my bank, etc. Not saying you shouldn't make the change - … The previous call three weeks ago supposedly had everything settled and would produce the check. Googling Valic turned up… Variable annuities are distributed by its affiliate, AIG Capital Services, Inc. (ACS), member FINRA. Your plan was established to encourage long-term savings. I had to call them to see what the hold up was a week later, they are stating that my signature was a copy from the last time. So, I call the state tax authority which says there is NO lien on my accounts, the tax authority even faxes a letter to that effect to VALIC. Meantime, they killed the all the time and dragged the process and then send me the form ( the right form) after two months. You had told me that you had $50, 000 in assets – can you tell me how the assets are broken down (qualified or non-qualified) and what type of investments the assets are in? Delay, delay, delay. I call VALIC and supposedly they have no documentation. After being told that my disbursement was approved for three weeks I received an email from them asking for additional documentation. Oh boy, it's going to take another 10 more days. Repeating the three question verification process each time your call is transferred is beyond annoying. 457: 403(b) Definition: It is a bi-variant plan offered to people in government jobs or non-profit organizations with 457(b) being more liberal as compare to 457(f). The prospectus contains the investment objectives, risks, charges, expenses and other information about the respective investment companies that you should consider carefully before investing. It would take them weeks before they moved on to more requests. This is not just a bad customer service rep or two, but it's systemic corruption. Can anybody share what happened in the end? Our reply was, IF your company cannot make a simple rollover transaction without this information then we will just leave the funds with Principle. All they want me to do is complete the paperwork out again stating all sorts of inane reasons for needing the paperwork completed again. Variable annuities are distributed by its affiliate, AIG Capital Services, Inc. (ACS), member FINRA. My question is what are they prospecting him from when in the event something happens to me he want receive any benefits? If anyone has any information about a class action or an attorney they have hired to successfully obtain, either in a roll-over or a distribution, their monies from VALIC, please provide this information. Hello, I have had similar problems rolling over my retirement assets from 2 different plans from TD Ameritrade and Alerus Retirement. They need a huge class action lawsuit. To view or print a prospectus, access, “Prospectuses and Other Important Materials”. The Erie County 457(b) Deferred Compensation Plan is an excellent ... documentation must be provided for review) ... VALIC represents The Variable Annuity Life Insurance Company and its subsidiaries, VALIC Financial Advisors, Inc. and VALIC Retirement Services Company. They don't want to release YOUR money. She said a letter is sent out - I can tell you the only correspondence received was a blank application to start the process all over again. They blame the IRS. You will NEVER be able to get your own money without a signature from someone in your school district, or at the company they have contracted with to administer the VALIC annuity, (or both entities). I get the paperwork with the spousal consent, get that notarized, and send it in. Valic has put me through so much. I had an employer forced account with Valic, when I retired I wanted to roll this account over to another retirement account because of the horrible rate of return...however they with held 20% federal tax and local income tax as well, even though I requested that they not do this, when I called their answer was basically "tough luck". RUN do not walk away from that company. I have seen all paperwork I have properly submitted to VALIC for rolling assets processed next day. I just called to try to find out where my money was (that should have transferred to my investment firm over a month ago) and was told they emailed me (at the wrong email address - I now have no doubt they left out a letter purposefully) telling me I left a box unchecked and therefore I now need to start all over with the paperwork process. Make your advisor or the company you are doing business with do the work - they are gaining your business and should earn it. How a investment advisor treats his clients directly relates to the integrity and quality of the company. I am going to report them to the agencies that another poster recommended. I just tried to get money from my retirement fund - The Standard. I put in for a hardship and they needed more documentation which I provided. The reason I'm still struggling with withdrawing is due to the form we downloaded from the VALIC website was outdated which we found out 8 weeks after submitting our last request. Multiple phone calls and emails asking how they can keep the account, but no help in transferring the funds. I'm not sure who to contact and would like to settle this. There are way better companies out there such as Nationwide, who I never had a problem with. It took 8 additional phone calls plus a conference call with my new plan to get them to send me the paperwork needed to transfer my 403B funds to my current employer 401K fund. 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