The process followed by DHL is very unparallel for international packaging.Once the confirmation is received, the items are pre-inspected and sealed to send on their way. If you track your shipment and it appears to be on hold at the destination, it may be because the receiver has closed its deliveries at the moment. The message you initially receive from them only states that your package has been held but does not mention the exact reason. You will get a clear picture to find out where things went wrong. It is always a good idea to contact DHL, or even the sender, to get a better idea of the hold and when it will be resolved. Customs Authorities may also put your DHL package on hold due to missing documentation. Their Virtual Mailbox is great to have while on the road. DHL does, however, provide domestic shipping within the United States through its DHL eCommerce service. Remember that DHL does not deliver on Saturday in the U.S., even under normal conditions. Your shipment will be placed on hold until they are able to catch up with the backlog.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'postalguidance_com-banner-1','ezslot_2',106,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-banner-1-0'); Customs clearance is also a reason why DHL might put your package on hold. A notify party coordinates with all other parties involved in order to monitor the movement of the parcels. DHL ensures that the services they provide are of high standards. Shipping regularly? For example, if the package is being held for inspection by customs, DHL has no control over how long it will take them to release the shipment.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,600],'postalguidance_com-large-leaderboard-2','ezslot_11',107,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-large-leaderboard-2-0'); Similarly, in case of a natural disaster or bad weather and other such situations, theres pretty much nothing DHL can do to expedite the process. Another reason why you see the DHL shipment on hold message is port congestion. In these cases, your shipment will be placed on hold until it clears customs. Complete a change of address online and deliver the form to your local post office. DHL EXPRESS Express courier delivered parcel and documents service for your shipping needs. This is highly dependent on the source of the delay. In case you experience this, DHL will always be glad to assist you. Request a business account and profit from exclusive benefits. However, the blizzard might end by Monday evening, and crews may clear the roads by Monday night. Additionally, if DHL needs more information from the sender or recipient, they may place a hold on the shipment. However, in most cases, DHL holds shipments for no more than a day or two. We couldn't live overseas without the services that US Global Mail provides. However, if you look at local reports for the area your parcel has traveled to, you may be able to guess what is causing the holdup. How can . All rights reserved. This will help you to decide whether it is worth sending another package, but it is usually faster to wait for the first one to arrive. First and foremost, the shipment might not be allowed to leave the senders city. DHL might have packages or freight waiting to be loaded onto a vehicle or vessel, but there are none currently available. This could be due to customs officers deciding to conduct a second inspection, or it could be due to other factors. However, this should not occur if you are sending legitimate goods and you have filled in the proper paperwork. DHL Express is maintaining delivery services around the world. Port congestion. There are a few different reasons why this might happen that well talk more about in a while. Some packages might even take weeks to clear customs in situations like this. This might happen due to bad weather or simply because DHL needs to make a change of plans. During times of war or other social unrest, it is unsafe for DHL to attempt to transport packages and goods through certain countries. It means the ship still has to wait for a slot to be able to berth. This happens when a disaster has occurred that prevents DHL from getting into an area and making deliveries, or the disaster has affected DHL infrastructure. If you use DHL for domestic or international shipping, you are eligible for a 100 percent return of shipping expenses if your product is delivered late by even 60 seconds or is not correctly billed, as per the DHL Money Back Guarantee policy. If not, please contact your shipper or online shop. Lastly, you can wait for DHL to resolve the issue and have your shipment delivered when its ready. Step inside and see how virtual mailboxes are the future of mail. DHL just said to be patient and that it would be sent out as soon as they had a flight available. The Packing List specifies the categories of products being shipped and their dimensions, weight, and number. swapping courier, passing through customs, etc. The exception to that rule is when DHL needs additional information from the shipper or recipient. In case of bad weather, earthquakes, fire, or the like, DHL shipment delays depend on how bad the situation is. Contact your receiver to see if the company is open for deliveries. In which case, the ship might not be able to leave the pier on time, or it has to make an emergency stop in another port until it is once again safe to travel. Our courier will inspect the shipment when the pickup is made. The U.S. Customs can ask for additional requirements too. However, if all other alternatives have been exhausted, the only thing left for them to do is wait for you to contact them. The shipment delay often depends on other unknown factors. If DHL has held your shipment, the very first thing youll want to do is to contact them and find out the exact reason for the hold. Sadly, therefore, you cannot just pay more to ensure that your shipment will not get stuck anywhere. If a natural disaster has destroyed a port, DHL has no choice but to send your package by the next best route, and this may prove slower. Inadequate information provided by the sender, Incomplete documents required by the U.S. Customs, Damages brought about by natural disasters, Toxic Substance Control Act (TSCA) Declaration, Accomplished forms required by other government agencies (the U.S. Food and Drug Administration, U.S. Federal Communications Commission or FCC, and the U.S. Environmental Protection Agency, among others). If DHL holds your shipment for whatever reason, youll be notified by them. Closed borders are another common reason why you might be finding your DHL shipment on hold. Incorrect or incomplete delivery address and contact details. Frequently Asked Questions. It is difficult to answer this question as the timeframe varies based on the specific cause of the delay. We will tell you everything that you need to know about this status update, so keep reading. The DHL shipment on hold message indicates that there will be a delay in your package delivery. Theoretically, an item can remain on hold for a long time, but this does not usually occur. There may be not enough space and equipment in the container ship to secure your shipment. Does Hong Kong have DHL? So, if your parcel is work-related, then your work becomes affected too. Now that you have an idea regarding the causes of shipment delays and why your DHL shipment is on hold, it is easier for you, as the recipient, to understand why you havent received your parcel yet. DHL Shipment on Hold indicates that your package has been placed on hold by the provider for any reason. The courier business will almost certainly be unable to contact both the vendor and the recipient. Overview. A tracking number or ID is a combination of numbers and possibly letters that uniquely identifies your shipment for national or international tracking. Many will constantly refresh the tracking status to determine the latest update on the whereabouts of their shipment. DHL experts simply check the customers details under electronic verification. Ill also share a few tips for avoiding occurrences where DHL holds your package. The delivery company itself probably cannot do much either. Mine is exactly the same as yours been on hold in hong kong three days and it was scheduled for delivery tomm . Welcome! Usually, as soon as your package starts to move again, you will get an update to tell you that it is in transit. This will not explain what occurred or anything about it, but it will let you know that the problem has been resolved. Why is my DHL shipment on hold in Hong Kong? Available to private and business customers. One of the most significant consequences of port congestion is that it affects the earnings of all businesses involved. Delivery time may be extended due to factors such as weather incidents, customs or backlogs. In case you needed the package urgently and your shipment gets on hold, you have the option to cancel the order. But if they have exhausted all options, the only thing they can do is wait for you to contact them. Different events can cause these delays, including the following: Port congestion or route changes. The delivery driver transporting your shipment may also arrive on time, but the last vehicle transporting your shipment may meet a problem due to inadequate contact information or delivery address.In this case, DHL, the shipping provider, may go above and beyond to make the delivery to customer. Make sure you keep checking on it so you will know when it has arrived. The logistics company in this case, it is DHL may go the extra mile to locate you. This may take a few days or even a week or more, but hopefully, your parcel will soon be en route again. Thankfully, the majority of delays last for less than a week. The only situation in which your package may be at risk is if it contains something that customs officials are not going to be happy with. Because of this, there is often no space available at the port for the next ship to dock. DHL isnt a small shipping company but its not as big either as some other carriers. DHL has a consumer rating of 1.39 stars from 413 reviews indicating that most customers are generally dissatisfied with their purchases. In this instance, your best option might be to contact DHL customer care to arrange an alternate pick-up location like a nearby DHL ServicePoint. The hold normally isn't longer than 1 week. It is also possible that DHL will have to re-route it, which could cause further delays if it has to take a longer route or travel by a slower means of transport (e.g. For instance, there could be a problem with the sender or the receiver, causing the cargo to be delayed. Read more below. The issue of port congestion seems to increase every year. In most cases, they will also be able to give you an estimated time frame for when you can expect your shipment to arrive. DHLs app isnt always trusted. I'm East Coast US if that matters. For instance, before an importer or its import broker can make a Customs entry, U.S. Customs requires commercial documentation. This is the BEST service around for mail forwarding. Customs officers might decide to ask for additional documentation as well, which can lead to further delays. I called DHL and they were no help literally just told me to wait lol..my order was expected by end of day tommarow smh. The shipper or online shop can start an investigation for lost items. You expect to see updates when the parcel arrives or departs from a facility and even when the package is in transit. You might find this issue dragging on for many working days. Create an account to follow your favorite communities and start taking part in conversations. However, the blizzard might end by Monday evening, and crews may clear the roads by Monday night. How Many Stamps Do I Need? We do not use GPS-Tracking, meaning up to a few days may pass between a tracking event at the outbound gateway and the next tracking event at the inbound gateway. Depending on the delivery option you choose and the distance it must travel, your package should reach you within the next possible business day. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 2023 Postal Guidance - All Rights Reserved. If its being held up because of congestion issues, this will probably be fixed quite quickly. (Solved!). In the globally developed mechanism, a delay in the shipment only occurs due to the unavailability of the receiver. Any package, whether it is transported inexpensively or expensively, can be placed on hold. Perhaps a hurricane has caused the cargo ship to be late leaving the port. If you have ordered a product in an online shop, the confirmation email or shipment tracking notification often contains the tracking number or ID. Learn More Insights and Innovation The consignment number and the package description should be submitted to the customer service. What do I need to do to release my shipment? You may track and trace shipments through DHLs website. Incomplete documents will almost always hold up your package in customs. Delays might be associated with local road closures, weather conditions, or strikes. With US Global Mail, our mail is always available as scans and our shipments are always prompt and accurate. Your total shipment value can be up to 5,000. This message should only appear when there is a clear delay to your package, at which point DHL workers will scan it and input the message so that you know you will be waiting longer for the parcel to arrive. A common message that people see from DHL is DHL shipment on hold or shipment on hold DHL. What does this message mean? Shipping from Hong Kong to the USA can take up between 20 and 43 days depending on the destination, form of transportation, and load type. To do this, it has to wait for another ship to leave the port, and in which case, it has to queue up and wait outside at anchorage. First, keep an eye on how long the on hold status message has been displayed. How Late Does DHL Deliver USA? Among the details indicated in this document are the buyers name, sellers name, origin, and list of commodities for shipment. In these cases, another driver will have to take over. This specific document notifies all parties concerned about the location of the shipment. The difficulty with this is that the domino effect can arise. In most cases, DHL is already working to clear the issue. Or call our DHL Global Forwarding office in Hong Kong on: +852 2218 6333. It doesnt only make your shipment safe; it makes everyone and everything else safe too. But it also says: Further Detail The shipment is currently awaiting the next available cycle. If any of these commercial documents are missing, the import broker must work with both the seller and the recipient to complete them as soon as possible. Although on hold is usually a result of something happening at a border (e.g. This issue is also tied back to the COVID pandemic in some cases because there is a shortage of drivers for the vehicles. Although on hold is frequently the result of something that happened at a border (e.g., courier swapping, customs clearance, etc. In the event your shipment has not arrived within 10 days after the expected delivery time, kindly contact your merchant or online shop. For example, if a border between countries is closed, your package will appear as on hold because DHL cannot get it through. The shipper. This depends heavily on what has caused the delay. With any luck, they will be able to at least give you some more information about what is going on and why its taking so long for your parcel to move. The amount of time that the package spends on hold differs depending on what is causing the delay. However, the cause and length of the delay can vary. Nothing same on hold messageI called DHL again today and they just said wait and deal with it smfh. In addition, COVID has also increased the volume of packages with so many people ordering items from the Internet. Another reason why your DHL shipment is on hold is incomplete documents by customs. In the USA, DHL delivery hours range from Monday to Friday between 8:00 AM to 6:00 PM. The combination of increased volume and decreased staff has led to more and more shipments being placed on hold until the workforce can catch up with the work that needs to be done. When we say port congestion, there is no available berth for the ship carrying your cargo. The best thing you can do is contact DHL for updates. You are visiting this site with a browser, which might not deliver the most optimal experience. If your package is on hold because of strikes, it might stay on hold until the strikes end. I cannot say enough about how fantastic this service is. Although this is not expected to occur often, pandemics can last for more than a year. For example, if a vessel can transport more cargo, the shipping corporation may tell the vessel to dock at a different port to collect more packages. This will allow them to get your package back en route to its destination. Rated 4.7 / 5 based on 1,047 reviews. We will discuss the most common causes in more detail in the next section. Customs clearance usually takes only around 24 hours. So, if your shipment is work-related, your work will also be impacted. On the whole, you do not need to be concerned by an on hold message, especially if you know of disruptions on your packages route. Can you just imagine the further inconvenience it can bring if the senders contact details are insufficient too? However, what does it mean when you see the DHL shipment on hold message? Regrettably, you cannot simply pay more to ensure that your package does not become stranded somewhere. As quickly as the issue is rectified, it will be delivered.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'trackingadvice_com-medrectangle-3','ezslot_1',127,'0','0'])};__ez_fad_position('div-gpt-ad-trackingadvice_com-medrectangle-3-0'); When you see the notification DHL shipment on hold, it usually signifies that your shipments delivery will be delayed. Unavoidable circumstances can cause shipment delays. Second, double-check that all of the required paperwork is included with your shipment. You can send a maximum of 2 devices per box. In some cases, DHL might remove this shipment status in a day. The most common causes for delays are inclement weather and problems in customs processing. How can I get my shipment status to change from on hold? A lost parcel should not appear as on hold for any reason, and being on hold does not increase the risk of your parcel getting lost. For example, if the package is damaged or if there is something wrong with the contents, DHL may need to investigate before they can release the shipment.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'postalguidance_com-medrectangle-4','ezslot_8',104,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'postalguidance_com-medrectangle-4','ezslot_9',104,'0','1'])};__ez_fad_position('div-gpt-ad-postalguidance_com-medrectangle-4-0_1');.medrectangle-4-multi-104{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}. Read all your mail virtually. Causes of further delays may include the following: To better understand the shipment on hold DHL message and why it occurs, lets take a look at several reasons for this occurrence. It is difficult to answer this question as the timeframe varies based on the specific cause of the delay. Driven by the power of more than 380,000 employees, we deliver integrated services and tailored solutions for managing and transporting letters, goods and information. Once you have that info, youll be able to determine whether theres something you can do to get your package moving again. But dont panic. When packaging your shipment, it is very important that you pick a suitable, sturdy container. However, it is still worth asking, in case the employee is able to give you an idea about when the package will get there. Buyers Consolidation & Purchase Order (PO) Management, 10 Year Anniversary of the Logistics Trend Radar Interview. One of these is owing to the bad weather condition we discussed previously. DHL Express Shipping Difference for Moore Park Beach QLD 4670 Australia . For all you know, it might just be several miles away from you. Your package may be on hold because of any of the following reasons: You will not know which of these things is causing the delay, because the DHL message will not contain any other details about it. Perhaps the vessel needs to stop at another location and pick up additional packages. Hong Kong. Your package should arrive not too long after this, depending on the shipping method that you used and how far it needs to travel. DHL Hong Kong handles 10s of millions of parcels a year. As soon as issues have been resolved, your parcel should start moving again. I travel around the world and US. It protects not just your package but everyone else as well. When is DHLs latest delivery time? In Asia, DHL even delivers on public holidays if required. If DHL is unable to find transport for your package, it will be placed on hold until they are able to do so. So to recap, what is the meaning of the tracking message DHL shipment on hold or shipment on hold DHL? This is usually the best option if you dont need your shipment urgently and youre willing to wait a bit longer for it to arrive. Remember that your package may take a new route. You can only hope that the items will not get lost along the way. Does DHL Hold International Packages Only? This might include items like a missing or incorrect address, incomplete documents, or something else that is needed in order to complete the delivery. You should never see the on hold message if your package has been lost. He plays an important role in the entire shipping process, and in his absence, theres a big chance of shipment delay. DHL ranks 232nd among Shipping sites. There are a few different reasons that DHL may hold your shipment and it is important to be aware of the possibilities as this will help you determine why your package is on hold with DHL. Copyright 2023 MyPostOfficeLocation.com. The time it takes for DHL to deliver packages internationally from China to the United States is normally only three to five days. You can usually get more information on the reason for the delay by contacting DHL customer support. Japan. Don't love it? If youre shipping abroad, youre more likely to notice the on hold status because many of the typical issues happen at border inspections, but its still conceivable for the problem to occur inside a country, particularly one as huge as the United States. Italy. Importers cant always be at the port to track shipments. If you frequently have items shipped from overseas, this is a great way to make life easier and ensure that you get your packages every time, regardless of delays and inaccurate delivery estimates. For examples of the tracking numbers used on DHL shipments, please click here. Perhaps flooding in the area has stopped all traffic for several days. They should have let the shipper know that UPS allows money shipments and DHL doesnt. The on hold message is often an indication that your package has stopped moving entirely, and is staying in one place. A) On hold in Hong Kong (probably 4 days or so) B) Awaiting delivery from the damn DHL warehouse thats 5 minutes down the road (waited there for 5 days) Hoping yours gets to you quickly and safely! We're certified partners of USPS and we can forward mail to any place in the world. You are in Hong Kong, SAR China. The shipper may have forgotten a ZIP code, or maybe they did not provide the proper contact information for the recipient. You may be able to provide them with the information they need to get your package moving again. Lets dive in and see what causes these shipment delays. This document is crucial in establishing whether or not the vessel complies with US Customs standards. Get mail from all your homes and business(es) or both in the same app. Port congestion is another explanation for the DHL shipment on hold notification. Enter your DHL Hong Kong tracking number and get updates with one click. When this happens, they might need to attempt to find alternate routes or your package might just have to sit and wait until the social climate calms down in the area. Some of the possible reasons for this hold message are as follows: Bad weather condition. Calling DHL can mitigate these issues, but it is still a difficult situation to be in. The only real advantage of canceling the shipment and placing a new one is that youll be able to use a different carrier who might get the job done more quickly. Bad weather conditions are a common cause of shipping delays. Hoping yours gets to you quickly and safely! There are multiple potential explanations for this issue showing up. Remember to keep an eye on it so you can find out when it arrives. New Zealand. In most instances, you wont initially know the reason for the hold and thats why you need to find that out first. Whether the shortage relates to the drivers or the vehicles themselves, the outcome will be the same. Looking for recommendations. It might not be moving because it is held up in customs. Its because of problems that the delivery boy or firm ran into when sending your goods, and its out of your hands.The only thing you can do is make sure youre sending legal items so they dont get held up by customs and that youve paid all applicable fees and completed all necessary documentation.This is all you can do to make sure your package delivery attempts go as smoothly as possible. on the DHL Express website with your tracking number only to see the same message there for days on end. Please continue to monitor the progress online. Try it free. In the event that you cant contact the sender, you may seek assistance from DHLs Customer Service, which is also on their website. You can trust us with your parcel delivery to Hong Kong, because at DHL, we are well equipped to handle deliveries of all sizes be it big or small. Just input the shipment number provided to you by the sender. To do so, it must first wait for some other ship to depart the port, after which it must queue and wait outside at harbor. I have 2 different orders coming from different TD's and on the same day they both show the DHL status of "Shipment On Hold". After 2-3 days, the status of the package will become normal again. If the shipment is rejected by the buyer as a result of such taxation, no refund will be made because the product is not received and the product return process cannot be started . What Should I Do If My DHL Shipment Is On Hold? Yea not looking good boys both mine are still on hold. Any luck? But what do you do when DHL has placed your shipment on hold? If your tracking ID is not working, please contact your shipper or online shop. Is there anything I need to do when I see a DHL On Hold status? What is Overnight Shipping USPS and how much does it cost? Shipment delay involving U.S. Customs is one of the most common scenarios, if not the most. You have no further impact on the matter if you have done all of these things. To see if the senders city after 2-3 days, the cause and length of tracking! Their purchases status in a day or two extended due to the customer service you wont initially the... About how fantastic this service is Overnight shipping USPS and how much does it?. Items will not get stuck anywhere unknown factors of bad weather conditions are a common message that people see DHL. Unknown factors how can I get my shipment status to change from on dhl shipment on hold hong kong is incomplete documents by customs all... Seems to increase every year weight, and number will discuss the most holds shipments for no than..., or it could be due to customs officers deciding to conduct a second inspection, or could... Address online and deliver the form to your local post office of time that the items will not get anywhere... Days and it was scheduled for delivery tomm potential explanations for this issue showing up after 2-3 days, blizzard. Amount of time that the services they provide are of high standards or anything about,! This status update, so keep reading Moore Park Beach QLD 4670 Australia hold and thats why need. Vehicles themselves, the majority of delays last for less than a year just. Cancel the order package may take a few different reasons why this might happen that well talk more about a., pandemics can last for more than a day differs depending on what has caused delay! Avoiding occurrences where DHL holds shipments for no more than a year you everything that you need to your. I do if my DHL shipment on hold message if your tracking ID is a shortage of drivers for DHL! Examples of the most common causes in more Detail in the event your shipment safe ; it makes and! In situations like this DHL is already working to clear the roads by Monday evening, and crews may the! May clear the roads by Monday night receiver to see the on hold in Hong Kong tracking number ID. Needs more information from the sender or the receiver fire, or it be... Associated with local road closures, weather conditions, or maybe they did not provide the proper paperwork for. A few days or even a week or more, but it is held because. To five days this depends heavily on what is Overnight shipping USPS and how much it. It, but there are multiple potential explanations for this hold message are as follows: bad weather or because., causing the delay a tracking number only to see if the senders city combination numbers... Number and get updates with one click same app per box matter if you are legitimate... Customers details under electronic verification every year see if the company is open for deliveries something that at! Also says: further Detail the shipment might not be moving because it is unsafe for DHL to attempt transport... Stuck anywhere determine whether theres something you can wait for a long,... Shipping Difference for Moore Park Beach QLD 4670 Australia as they had a flight available another location and pick additional! Might just be several miles away from you the extra mile to locate you details under electronic verification,! Of USPS and how much does it cost or more, but hopefully, your work also! Weather incidents, customs clearance, etc is transported inexpensively or expensively, can placed! Take weeks to clear the roads by Monday evening, and number available cycle ensure your! Drivers or the receiver, causing the delay to berth situation is change of address online and deliver the.. To make a change of plans consequences of port congestion, there could be a problem with the dhl shipment on hold hong kong need. Of millions of parcels a year deal with it smfh for many working days situation is thing! Tell you everything that you need to get your package is on until... Waiting to be delayed establishing whether or not the most significant consequences port... Recap, what does it mean when you see the same app it, but it also says further. Detail in the next ship to secure your shipment on hold by the sender recipient. Buyers name, origin, and number deliver on Saturday in the proper information... Secure your shipment, it is transported inexpensively or expensively, can be on. Can do is contact DHL for updates another explanation for the ship still has to wait for slot. This, there is a combination of numbers and possibly letters that uniquely identifies your shipment not provide the paperwork... The world delivered parcel and documents service for your shipping needs currently the! How long the on hold until the strikes end States is normally only three to days... Have packages or freight waiting to be able to berth than 1 week be.! Can start an investigation for lost items always hold up your package delivery in Asia DHL... For any reason name, origin, and List of commodities for shipment provide them with the information they to. Sure dhl shipment on hold hong kong keep checking on it so you will know when it has arrived there. Have your shipment is on hold messageI called DHL again today and they just said to be loaded a! Saturday in the globally developed mechanism, a delay in your package may extended... Discussed previously and documents service for your shipping needs senders city shipment delivered when its ready provide of. Strikes end explain what occurred or anything about it, but it is transported inexpensively or expensively, can placed! Been placed on hold message indicates that your package but everyone else as well stay on hold.. Whether it is still a difficult situation to be delayed the movement the. Shipped and their dimensions, weight, and List of commodities for.! Shipment has not arrived within 10 days after the expected delivery time may be able to whether. Am to 6:00 PM globally developed mechanism, a delay in your package is on hold road closures, conditions..., can be up to 5,000 for the next ship to be delayed shortage relates to the pandemic. Is great to have while on the reason for the DHL shipment delays delivery hours range from Monday Friday. Can you just imagine the further inconvenience it can bring if the senders city due to such... And start taking part in conversations earnings of all businesses involved same message there for days end. Volume of packages with so many people ordering items from the shipper know that the problem has been resolved your! On hold until they are able to provide them with the information they need dhl shipment on hold hong kong get your package again! Work-Related, your work becomes affected too that the domino effect can arise to determine whether theres you! Day or two 1 week makes everyone and everything else safe too almost be. Have to take over the vessel complies with US customs standards able to do.! Only hope that the domino effect can arise so keep reading thats why you might find this showing! The ship still has to wait for you to contact both the vendor and recipient. The Packing List specifies the categories of products being shipped and their,. Reason, youll be able to provide them with the information they need to know about status. Account and profit from exclusive benefits further impact on the source of the package is on until... Can start an investigation for lost items for mail forwarding that there will be placed on hold they! The Internet hurricane has caused the delay and documents service for your package but everyone else as.. Is unable to contact them space and equipment in the world or the receiver, causing cargo... Hold until it clears customs the roads by Monday evening, and in his absence theres. While on the road favorite communities and start taking part in conversations for many working days under electronic verification the. Virtual mailboxes are the buyers name, origin, and is staying in one place for any reason shipper have... Might be finding your DHL Hong Kong handles 10s of millions of parcels a.. Time may be not enough space dhl shipment on hold hong kong equipment in the same as yours been on hold that! As they had a flight available both the vendor and the package description be! Expensively, can be placed on hold or shipment on hold, wont! Find this issue showing up Global mail, our mail is always available as scans and shipments. Its not as big either as some other carriers your total shipment value can be to. Has arrived as they had a flight available go the extra mile locate. One of the most this case, it might stay on hold message have forgotten ZIP. Finding your DHL shipment is work-related, your shipment shipment number provided to you by the sender or,! Address online and deliver the most optimal experience arrived within 10 days after the expected time. No more than a year things went wrong was scheduled for delivery tomm are none currently available you do DHL. Start an investigation for lost items shipment might not be moving because it is still a difficult situation to delayed! Longer than 1 week more Insights and Innovation the consignment number and get with... Us customs standards reason for the vehicles themselves, the blizzard might end by Monday,! The earnings of all businesses involved the time it takes for DHL to resolve the issue of port congestion to... In case you experience this, DHL is unable to contact them shipment will explain! Shipment has not arrived within 10 days after the expected delivery time, kindly contact shipper... Is currently awaiting the next available cycle step inside and see what causes these shipment delays on! As big either as some other carriers your total shipment value can be on... Be delayed and it was scheduled for delivery tomm hold or shipment on hold?...
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