What should I do if my vessel is not listed in the web portal? If your vessel has been encountered in the port area, but we have not received the relevant statement for port dues, we will add a 25% surcharge (of a minimum amount of € 25) to your invoice. In that case, click on ‘I forgot my password’ (without entering your log-in name). Are you moved or have your company data changed? In cases where you have submitted an incorrect statement but have not yet received an invoice, please contact the Port Dues team as soon as possible via havengelden@portofrotterdam.com, specifying which details need to be changed. What should I do if I receive a reminder but cannot find the invoice in question in my own records? What if I have forgotten my password for the web portal or it no longer works? North Europe - Pickup & Dropoff Depot Charges Q1 2021 - Updated 19: 374.6 KB: English: Austria 2: 75.8 KB: English: Austria Tariff effective 01 January 2021 2: 75.2 KB: English: Benelux … A completed copy of this form should be sent to havengelden. In addition, the port of Rotterdam creates … THC EUR 151,00 / reefer container charges will be invoiced to the freight payer for cleaning costs. We will do our utmost to provide you with the best possible service as soon as possible after asking your question by e-mail. The First Smart port dues Estimation Platform Ever.We pride ourselves for providing the best possible Disbursement Accounting (DA) management solutions for our clients. +31 10 252 15 23. This discount applies to every term of stay in the port area. Whom should I get in touch with? Your password may be older than 140 days, which means that it has expired. You don’t have to notify us: every week, the Green Award foundation sends us an overview of all Green Award certified vessels. If you select direct debit as your payment option, we will give you a 2% discount for administrative fees on your invoice total. We will forward this copy to you as soon as possible via email. Our staff will work to link the vessel to your account as soon as possible and will send you an email confirmation afterwards. Please include all the relevant documents that prove that the invoice or surcharge in question is unfounded. Click here to open the form that can be used to authorise the Port of Rotterdam Authority to draw funds from your bank account via direct debit. The city … The port owes its leading position to its outstanding accessibility for sea-going vessels. Don’t forget to include a photocopy of the installation declaration and the vessel’s CCR2 certificate. Do I need to submit an inland port dues statement for my vessel when I will only be entering on the port area for repairs? If you have taken out a yearly subscription and sell your vessel at some point in the year, you can apply for a refund for the unused term by sending an email to havengelden@portofrotterdam.com. Monday, March 05, 2018. If this classification is not correct, application for a different classification needs to be submitted by filling out the 'Environmental category' form and also the declaration of incorporation of the engine(s). You arrive in the web portal via Portbase in the Port Community System or directly via PortAbility. not on the behalf of third parties), please send an email to havengelden@portofrotterdam.com stating for which third party or parties you would like to submit statements via the web portal. You can finalise and submit your statement after agreeing with our general terms and conditions. To check the current pilotage dues, please consult the website of Loodswezen. In the port of Rotterdam, the amount of the seaport dues is determined by the use you make of the port, the gross tonnage of the vessel and the quantity of transhipment. The port owes its leading position to its outstanding accessibility for sea-going vessels. No exception is made for Dordrecht, Papendrecht and Zwijndrecht. Does the three-hour provisioning exemption apply throughout the port area? Every Monday morning, we draw up and send out invoices for all statements that came in during the previous week. You will also liable for a 25% surcharge over this amount (minimum €25.00). The Port of Rotterdam Authority on Monday (21 December) said it expects to welcome the brand new Mardi Gras by Carnival Cruise Line to its Cruise Port at around 1:00 PM … From USD 10 / … In addition, the port of Rotterdam … Vessels with a Green Award certificate (issued to ships that are extra clean and safe) enjoy a discount on inland port dues in the Rotterdam port area. The Port… In addition, the port of Rotterdam creates direct and indirect employment for some 385,000 people, in businesses throughout the Netherlands. After your repairs have been rounded off, you are once again required to inform the Port of Rotterdam Authority within 24 hours by forwarding a statement on repairs issued by the wharf. Please submit your objection in writing to the Port of Rotterdam Authority within three months of the invoice date. 9 25% surcharge on holidays, officially recognized in the port of Rotterdam… The Port tariffs and the conditions in the port of Rotterdam are listed in the General Terms and Conditions of the Port of Rotterdam Authority. We will do our utmost to provide you with the best possible service as soon as possible after asking your question by e-mail. Rates for maritime service providers and waste levy are also included in the General Terms and Conditions. What should I do if I cannot select a date in the past when entering details in the web portal? Yes, you can submit statements for more than one client, company and/or vessel via a single account. Feel free to contact us on tel. Possible inland port tariffs exemption for parties commissioning repairs. Please forward your vessel’s GT statement to havengelden@portofrotterdam.com and inform our team which company name you would like to link to the vessel. This burden of proof is so burdensome that PoR wants to unburden you, as a skipper, from this task. PO Box 6622 In addition, the yearly subscription is the only option that gives you the choice of paying your invoice amount in six instalments. Am I allowed to submit statements as an intermediary on behalf of multiple clients/companies/vessels? Please send a message to havengelden. A place where unlimited ambitions can become reality. World Port Center, Port Dues Department additional charge of 50% for assistance during fog will be charged on all rates (waiting excluded). To register, go to www.binnenhavengeld.portbase.com and click on Apply for log-in name. Every day, we check which vessels have called on our port area. With the exception of sea-going vessels, vessels intended for passenger transport, tugboats, pontoons, floating work boats, other vessels and leisure vessels (surface vessels excluding pusher tugs), you can take on 6 m3 free of charge per 24 hours. If you use the Port of Rotterdam and (one of) the above ports in the same period, for example, you only need to submit one report.If you choose to submit your Inland Port Dues via the Webopgave, in combination with a one-off authorisation or direct debit, you will receive an administrative discount of 2%. A place where unlimited ambitions can become reality. You can download the necessary forms, manuals and flyers here. Can I convert a 7-day stay term into a 14-day stay term? You have until 18 calendar days after starting to use our port area to submit your statement. This will allow us to process your statement in our system. Rotterdam, Dordrecht, Zwijndrecht, Papendrecht, Vlaardingen, Schiedam and the jetties and quays of the Vopak Terminal Vlaardingen, You can only make a report of your call in the port area via our web portal. Naturally, you are also free to settle your entire invoice in a single payment via direct debit. If you use the Port of Rotterdam and (one of) the above ports in the same period, for example, you only need to submit one report. The Port tariffs of the seaport dues are established annually by mutual agreement between the Port of Rotterdam Authority and the parties involved. If you decline to submit a statement, or submit an incorrect statement, the Port of Rotterdam Authority will add a 25% surcharge (of a minimum amount of € 25) to the invoice for relevant port dues. LOCAL CHARGES - Rotterdam. For further information on how you can apply for a certificate for your vessel, please contact the Green Award foundation or visit their website: www.greenaward.org. 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